The Veterinary Practice Management Association (VPMA) has announced the latest title in its series of Lunchtime Management webinars for members. Practice Standards Group (PSG) member, Pam Mosedale, will deliver her talk entitled ‘Update on Changes to RCVS Practice Standards Scheme, Keeping Managers in the Loop’ at 1pm on the 17th February. The webinar is timely as the PSG will be launching a consultation in early February to refine the scheme’s details. (Further details will be available at www.rcvs.org.uk when the consultation begins.)
The scheme is in the process of being redeveloped to address concerns from previous consultations, among them the perception that the scheme was a box-ticking exercise, and not inclusive of all the types of veterinary practice seen today. Further, respondents felt that there was a need to make the scheme easier to understand from a client’s point of view, which would allow practices to use it a powerful marketing tool.
The new scheme, which will launch in November 2015, will see improvements in all these areas, and, together with a new online logging system allowing advanced uploading of PSS evidence, be focused more on those aspects that impact upon standards of veterinary care, rather than just facilities and equipment.
Ms Mosedale will cover all these areas and more, placing special emphasis on the responsibilities of practice managers and the opportunities for client marketing that the scheme will bring. VPMA representatives on PSG, Renay Rickard and Rita Dingwall, will join the panel for a short Q&A session at the end of the webinar.
This is the third in the series of Lunchtime Management Updates, designed to give practice managers succinct, up-to-date information on current issues. Each webinar lasts just 30 minutes, with a short 10 minute Q&A session at the end. The webinars were created to address the need of practice managers for CPD that would fit into their busy schedules and focus on management topics specifically relevant to them.
Further webinars are planned on the topics of Employee Stress and Mental Health, Out of Hours Cover and Current Vaccination Recommendations. Members will be sent further details and joining instructions in advance of each talk.
Non-members wishing to join the association and access a range of other membership benefits, including the webinars, should email the secretariat at firstname.lastname@example.org or by telephone on 07000 782 324.
With health and safety legislation regularly changing it can be hard to keep up. If you have been newly charged with overseeing H&S in your practice, where do you start?
This course will offer a practical update, refresher or introduction to current H&S requirements and legislation, including radiation, waste regulation, COSHH and Risk Assessments, fire safety, staff safety protocols and medicine legislation compliance. SPVS and VPMA in partnership with Zoetis will be running this course on 24th September in Surrey.
The day will include a practical workshop in completing Risk Assessments and a question and answer session in which Nigel Lea and Samantha Deakin from Citation will share the most commonly asked questions to their helpline. Carolyne Crowe from Carolyne Crowe Coaching takes you through your legal responsibility to ensure your staff are not stressed at work. What constitutes work related stress, how to spot it, and what you can do to avoid the negative consequences. There will also be a practical demonstration on fire safety, tailored to vet practice, with the chance to try out fire extinguishers and fire blankets and you will receive a separate fire safety certificate. You will leave knowing what you need to know and what you need to do to ensure your practice is legal and compliant.
Anyone new to H&S or feeling in need of a refresher should attend this day.
The day will start at 10:00 and finish at 4:30. CPD certificates, fire safety certificates, lunch and refreshments are included. The course costs £180 for SPVS/VPMA members (or £255 for non-members).
For further details, or to register for the event, visit www.spvs-vpma-events.co.uk or call 01453 872 731.