• Welcome to the website of the Veterinary Practice Management Association, VPMA
  • Welcome to the website of the Veterinary Practice Management Association, VPMA
  • Welcome to the website of the Veterinary Practice Management Association, VPMA
Latest News //
  • Bring Your Dog to Work Day

    There’s just over two weeks until national Bring Your Dog To Work Day - and Britain’s favourite day at the office is again taking the nation by storm.

     

    Please Click Here to read the full article

     
  • BSAVA launches online resource bank to build practice expertise

    Vets can develop their practices’ professional and business skills including integration of new graduates, with a flexible online resource from the British Small Animal Veterinary Association (BSAVA).

    Newly qualified vets and their employers will find the BSAVA Professional Development Phase (PDP) Resource Bank particularly useful when it is launched on May 24.

    The resource will help the whole practice – from supporting and appraising new graduates, to coaching and mentoring staff teams – all aimed at developing an ethos of reflective learning and continuous professional development (CPD) alongside veterinary expertise.

    There will be materials to help staff members understand the organisation, management and economic pressures of practice, their responsibilities as employees, and building strong communication skills across the business.

    The BSAVA PDP resource bank provides CPD support matched directly to the RCVS PDP competences, allowing members to pick and choose those most appropriate to their professional development. They include webinars, podcasts, videos, PDFs and web links, with accessible timings from 15 to 90 minutes.

    The content is reviewed by committee and there will be ongoing development of new resources – including employer specific resources for practices supporting new graduates.

    BSAVA President Susan Dawson said: “This exciting and easily accessible resource puts continuous professional development at the heart of veterinary practice, helping everyone to meet the changing demands of delivering 21st century veterinary medicine,” she said.

    “Whether you’re an employer supporting a newly qualified graduate in your practice, a new or recent graduate starting out, returning to work after a break, or simply wanting to refresh your professional or clinical skills, we believe the support within these pages will be a welcome addition.”

    Kate King, BSAVA Education Manager, said: “We understand the many challenges of beginning your first job; everything is new and knowing where to turn for help can be difficult. At university undergraduates are expected to focus on the technical skills and knowledge of veterinary science, rather than areas more focused on the practice business, customer care and team-building, such as so-called ‘soft skills’ like emotional intelligence and strong communication.

    “Equally, vets in practice may have to prioritise the effective management of a practice’s workload ahead of taking extra time to help newly qualified vets find their feet.”

    For more information visit www.bsava.com

     
  • Volunteer vets – 4 in 5 vets give up time to work with animal charities and rehoming centres

    As this year’s extended Volunteers’ Week (1 – 12 June) kicks off, the British Veterinary Association is shining a spotlight on the majority of veterinary surgeons in the UK - more than 4 in 5 (84%) -  who give their time and veterinary expertise at a reduced rate, while more than 2 in 5 work unpaid with animal charities and rehoming centres to treat thousands of abandoned, mistreated or injured animals each year.

    The charitable contributions that vets make to assist animals are highlighted today with results drawn from the Voice of the Veterinary Profession survey by the British Veterinary Association (BVA), which asked vets about the arrangements they have with charities. The results show that across the UK: 

    • 72% have formal arrangements with charities to provide veterinary services at a reduced fee with the figure rising to 84% when including less formal set-ups
    • 43% of vets do unpaid work for animal charities or other animal welfare organisations

    Charitable activities vary from practice to practice and vets and vet nurses often work with local animal rehoming centres and national animal charities to provide a range of pro bono or reduced fee services, such as health checking, medicating and treating, neutering and vaccinating.

    • Many vets and vet nurses give up their time providing veterinary care at animal rescue and rehoming centres to improve the health and welfare of animals in need, ranging from treating injured wildlife to caring for abandoned and mistreated dogs and cats.
    • Many veterinary practices provide veterinary advice to homeless people and those in housing crisis, and care for their dogs as part of the Dogs Trust Hope Project. Vets also support other projects, such as the Freedom Project, which temporarily fosters animals belonging to families fleeing domestic violence.
    • Overbreeding of cats and dogs contributes to thousands of unwanted and neglected pets each year. Vets help reduce the numbers and help improve animal welfare by teaming up with charities, some of which provide neutering vouchers to owners on limited incomes. 
    • Over 300 veterinary practices undertake work for the veterinary charity PDSA, providing treatment to animals of owners on means-tested benefits. The scheme ensures some of the most disadvantaged people in society can access veterinary treatment to keep their pets healthy.
    • Vets never turn away an un-owned or wild animal needing emergency treatment. The RSPCA and BVA recognise the essential role vets play with the Initial Emergency Treatment (IET) scheme. When a member of the public finds a sick or injured stray or wild animal, vets will always provide necessary treatment, and may receive a charitable contribution towards the cost of that treatment, for instance through the RSPCA IET scheme.
    • Many vets volunteer overseas, from rabies control programmes in India and Africa, and animal sanctuaries in Goa, to horse and donkey welfare in The Gambia and treating stray animals in Greece.

    Commenting, BVA President Sean Wensley, said:
    “Behind these statistics are countless stories of veterinary teams – who already often work long, demanding hours – giving their time for free to support animal rescue staff and charities to care for abandoned, injured and neglected animals, as well as help owners to keep and care for much loved animals in times of hardship and crisis. The UK’s network of animal charities and rehoming centres do a fantastic job protecting wild and domestic animals each year.

    “Animal welfare legislation is clear that animal keepers and owners are responsible for meeting their animals’ needs, and prospective animal owners must be aware of the cost and time commitment involved in animal ownership. But we appreciate people’s circumstances can change and that vets volunteering their time and expertise contributes not only to animal health and welfare but also to human wellbeing and our communities.”

     
  • Vets stride out with Pride for the first time

    Vets from across the UK will be formally part of the Pride in London Parade for the first time this year, when the recently formed British Veterinary LGBT+ (BVLGBT+) group and supporters stride out with other Pride Parade groups on Saturday 25 June.

    Vet Mat Hennessey started the group after noticing a medics banner at the Pride in London Parade last year and realising that there was a need for representation and support for the LGBT+ community amongst vets. BVLGBT+ is open to anyone who wants to support lesbian, gay, bisexual and transgender rights within the veterinary professions, whether studying or working, and since its launch in late 2015 it already has 430 members. Officers of the British Veterinary Association (BVA), including the President Sean Wensley, will join BVLGBT+ at the Parade.

    Mr Hennessey said:


    “Seeing that banner brought to the fore something that I had been aware of for some time – the need for a visible and supportive community for veterinary surgeons and nurses, practice managers and other colleagues who are lesbian, gay, bisexual and transgender and the colleagues who want to support us and promote equality. The launch of BVLGBT+ last year and our first AGM in April of this year are landmarks. But joining the Pride Parade really puts LGBT+ vets on the map. We are delighted to be part of this celebration of the LGBT+ community and its friends.

    “However, as we join together for the Pride in London Parade, we would also like to include in spirit vets who may be working in remote, rural regions, without a LGBT+ community to plug into as this can be a lonely and isolating experience. Our message to these colleagues is – ‘We are here for you too, ready to listen and to support you.’”

    Sean Wensley BVA President commented:


    “BVA is proud to have supported BVLGBT+ in its inaugural year and to be walking with our LGBT+ colleagues in the Pride Parade. This is an important moment for the profession as a whole, as well as our LGBT+ colleagues, showing the world that the veterinary profession is one that is open, diverse and supportive.”

     

Learn | Share | Grow

At the VPMA, our Mission is simple: to help you grow your management skills through support, sharing and learning. 

  

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Upcoming VPMA Regional meetings

 

 

Regional meetings are a great way to connect with others facing similar issues and day-to-day challenges in your area.

 

 

Meetings will usually consist of a presentation, usually on a CPD topic, followed by open-floor discussions. Regional meetings are open to all:non-members are welcome.

 

Coming Up:

Keep Updated with our Lunchtime Management Updates!

 

 

A series of 30min webinars for VPMA members

There will be no webinar in August due to summer hols, but VPMA members can find links to view all past webinars in the members section of the website, along with CPD certificates.

 

 

Recent talks include:

Alan Robinson, Vet Dynamics: Preventing and Managing Difficult Clients

Doug Muir, Compassion Understood: End-of-Life management- implications on veterinary business

Amira Norris, PPS: Auto-enrolment Update

Coming up in the autumn!

Debt collection

Brexit - implications

Acquisitions

 

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Want to boost your qualifications?

 

The Certificate in Veterinary Practice Management (CVPM) is the VPMA's flagship award.

 

**Don't miss the CVPM workshop on the 19th July in Kilmington!

The CVPM qualification is open to anyone working or aspiring to work in veterinary practice management. Assessment is by examination, taking place in November each year.

Find out more about the exam and the award by watching our CVPM webinar here

 

New to management?

 

Maybe you're a veterinary nurse who's been given people management responsibilities or a receptionist who aspires to become a practice manager. We can help. 

The VPMA is here to help develop anyone with an interest in practice management. You don't have to be a practice manager already! If you are organising rotas or overseeing trainees, then you're already doing some management!

Look out for our upcoming 'New to management' focus, kicking off soon: watch this space...

 

 

The VPMA offers membership to all those
with an interest in practice management,
whatever their role in practice.