• Welcome to the website of the Veterinary Practice Management Association, VPMA
  • Welcome to the website of the Veterinary Practice Management Association, VPMA
  • Welcome to the website of the Veterinary Practice Management Association, VPMA
Latest News //
  • VPMA seeks new Board members

    Are you interested in influencing the strategy and direction of the company?  If so, read on ....

     
  • Preparing for the General Data Protection Regulation

    12 steps to take now .... (click here)

     
  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM


    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.


    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.


    Click here
     for synopses on all the lectures and here for speaker profiles.


    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.


    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.


    For further details and to register click here.

     
  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

     

Learn | Share | Grow

At the VPMA, our mission is simple: to help you grow your management 
skills 
through support, sharing and learning

  

The VPMA offers membership to all those
with an interest in practice management,
whatever their role in practice.

SPVS VPMA Congress 2018 Logo DRAFT 300x128

 Robin Launder

 

 

Registration is now open for the VPMA-SPVS 2018 Congress. Early Bird Discount until 31st October!

 

This congress is the foremost business and management event in the UK and is not to be missed! It's open to everyone, whatever their role in practice. There are great registration discounts for VPMA members.

Read more and register now! 

Highlights include:

A New to Management stream

Two day stream on High Performing Teams

Staff retention & productivity

Customer Care

Mind Matters Stream

See the full programme here.

Focus on the Practice Team

 11th October, Leicester Football Stadium 

Robin Launder is back, along with a host of expert speakers! With two steams, one on HR and on Customer Care, this day will help you to create a rewarding practice enviroment for both your team and for your clients.

Book Now! 

As usual, there will be an excellent exhibition. Speakers include:

  • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
  • Doug Muir, Compassion Understood
  • Gordon Dunn, The Vet Group
  • Lisa Winter, Onswitch
  • Susie Samuel, Vet Help Direct
  • Lizzie Lockett, RCVS
  • Major Cathie Gregg, GLCM
 
 lunchtime cr  sm group audience cr  

The Autumn series of Lunchtime Management Updates is here!

We've got a great line-up for you - members will receive a direct invitation

 

Coming up:

24th Oct:

Career fulfillment and lifestyle balance for busy veterinary practice professionals.

With mentor and business coach, Dawn Grossart

 

10th Nov:

GDPR : Big changes to data protection are coming: what are they and what are the implications for veterinary practices?

 With Helen Thomas, Senior Policy Officer, ICO

 

The Lunchtime Management Updates are short, 30 min webinar presentations for VPMA members, on current issues that affect veterinary practices. They are designed to be fitted into a working day, with a 15min Q&A session with the guest speaker at the end.

 

 

An archive of past webinars and CPD certificates can be found in the VPMA Members' Archives.

 

 

VPMA Regional Meetings

Wales Regional Meeting

Cos Farm Equine Hospital, Narberth
11 October 2017
Employment Law - Barry Quinn, Peninsula

 

Don't forget that members can bring a friend or colleague along to a meeting for FREE. Further details on : www.vpma.co.uk/regions


VPMA Certificate in Veterinary Practice Management (CVPM)

The VPMA Certificate & Training Committee is holding a FREE information and examination preparation workshop on Wednesday 11th October from 11am to 12.30pm at Cos Farm Equine Hospital, Narberth SA67 8EY.

If you have already registered for this year's exam, are thinking about completing your CVPM in the future, or would like to find out how this qualification can benefit you and your Practice, please come along. Please register your attendance by sending an email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it