Veterinary Support Manager
Cats Protection is the UK’s leading feline welfare Charity and we are currently recruiting for a:
Veterinary Support Manager
Full Time, 35hrs per week
We are looking for a registered veterinary nurse or holder of an animal welfare degree, who is an experienced manager and confident communicator with excellent organisational and leadership skills and self-motivation. The successful post-holder will have experience of working in the veterinary and animal, charity or commercial sector. Working with a team of veterinary surgeons, the post-holder will develop and lead the veterinary support team to manage central administrative processes including centralised discount schemes, input on software development and its management and provide veterinary, behaviour and welfare guidance to the charity and the veterinary profession.
Closing Date: 8th October 2015
Interview Date: 19th October 2015
Ref No: VS53
No agencies please
Reg Charity 203644 / SC037711
Details of the position and an application pack can be found here: http://cats-careers.org.uk/Vacancies/Vacancies
Veterinary Hospital Manager, Pet Medics, Manchester
A fantastic opportunity for a Hospital Manager has arisen at Pet Medics Veterinary Hospital in Manchester.
Working as part of a new management team, that includes a new Clinical Director and Hub Area Manager. You will be responsible for ensuring the smooth administration and running of a 24/7/365 Hospital that provides 1st opinion, out of hours and referral services to patients and vet practices across Greater Manchester.
In the role, some of your key responsibilities will include:
• Managing a diverse team with direct reports that include the; Ambulance Manager, Head Day Nurse, Head Night Nurse & Head Receptionist.
• Initiating and driving business improvement activities that positively affect patients & their owners, OOH’s & referral customers and Pet Medics employees.
• Supporting the financial management of the Hospital in areas such as budget management, pricing, debt management and CAPEX spend.
• Building a culture of performance management and development.
• Supporting marketing initiatives in conjunction with the group marketing department.
• Overseeing facilities and H&S management and compliance for the Hospital site.
To be successful you will be able to demonstrate:
• Experience of managing or assistant managing a Hospital or large practice site. This can have been gained in the veterinary, medical (NHS or private practice) or similarly related field.
• Knowledge and experience of managing and balancing accounts – such as invoicing and P&L review.
• A proven record of managing and developing others.
• Experience of managing and implementing business and process improvements.
• A passion for delivering the best possible service, support & outcomes for patients, customers and colleagues.
Pet Medics is part of CVS Group plc, one of the UKs leading veterinary service providers and as a Hospital Manager you will receive a comprehensive range of benefits including:
• The opportunity to enrol in our leading share save scheme.
• A competitive salary package.
• Generous holiday allowance.
• Supported and encouraged professional development.
• Access to a range of flexible benefits to suit your needs (such as subsidised gym membership, childcare vouchers and cycle to work scheme).
To apply, please email
with your CV and covering letter.
You can also learn more about CVS Group and other current career opportunities we have by visiting http://www.cvsukltd.co.uk/careers/current-vacancies/.
Full Time Practice Manager - Yeovil, Somerset
Practice Manager (F/T) based at Delaware Veterinary Group Yeovil, Somerset.
Are you ambitious with a desire to improve the success of an independent Practice?
Are you keen to work in a team, supporting and empowering others?
Delaware at Yeovil is a small animal practice with a very good reputation in the area, both amongst the general public and other Veterinary practices. This new general management position will be key to the improvement of the running of our Yeovil Practice and strengthening the link with our Castle Cary branch as a part of our Practice Management Team.
A combination of effective management in the day to day running of an independent veterinary practice, together with implementing proactive initiatives to improve client service and grow the business.
To request a job description and an application form, please contact:
Sarah Staniforth, Group Practice Manager
Practice Manager - Full Time - Chester
An exciting opportunity has arisen in small but busy referral practice based in Chester.
We are looking for an enthusiastic full time practice manager to join our friendly team (Monday to Friday with no on call or weekend cover).
This is a time of growth and development for the practice and we need someone to manage the day-to-day organisation but also be involved in developing ideas and implementing future strategies.
Good communication and team leader skills are essential along with administrative and organisational skills in the areas of human resources, finance and business management. Excellent people skills are needed to enable the practice to continue to provide a high level of customer service.
Practice Administrator - Yorkshire Dales
Practice Administrator required to work closely with and help the Directors to manage, develop and grow 4-branch rural mixed veterinary practice based in Yorkshire Dales.
The ideal candidate must be conscientious, and possess excellent communication and organisational skills, with strong customer focus.
Previous experience of IT, HR, finance and business management essential.
Previous experience of veterinary practice would be beneficial but is not essential.
5-day week with some flexibility.
Salary according to experience.
Apply with CV and covering letter to:
Yoredale Vets Ltd
North Yorkshire HG4 4BS
HR Manager - London/Surrey
Manro Medical Ltd
Manro Medical Ltd is a family run veterinary practice group. The practices are dedicated to the care of companion animals and provide a high quality, professional and friendly service. We offer a caring environment backed up with specialist knowledge and modern facilities and equipment.
An exciting opportunity has arisen for a full time HR Manager to join our rapidly growing business.
Ideally the successful applicant will have HR Manager experience, with some veterinary or practice management knowledge but this is not essential as training can be provided.
Duties will be varied and will include responsibility for the following HR functions:
Recruitment of all employees for our growing group of practices (currently six) including advertising, interviewing, arranging suitable induction/training.
Ensuring that all new employees have references checked, and have contracts and correct paperwork issued and signed prior to commencement of employment.
Ensure regular appraisals of all employees.
Regular reviews of the recruitment process.
Advise on and manage all employee relations cases.
Managing rotas including monitoring sickness and holidays and liaising with line managers to arrange cover.
Liaising with payroll to ensure employees receive correct pay.
Learning and development for receptionists and arranging courses for all employees.
Ensuring well-being of the employees.
28 days holiday entitlement, including bank holidays. Full training will be provided including any veterinary knowledge, through our well thought out and ongoing training system.
Salary £30-£40k dependent on experience.
Practice Manager - Dartford and Luton
Practice Managers For Our Growing Company - Dartford And Luton
Easipetcare is growing! We are looking for dynamic business managers to join us as we grow. Our practice managers are responsible for the day to day operations in their practice, are accountable for their P&L, juggle the staffing rota and provide outstanding customer service to our clients. We understand the challenges of running a busy practice, and as part of the management team our practice managers are supported by their peers as well as the General Manager, Marketing Manager and Finance team.
Practice Manager - Andover
Forward thinking and motivated Practice Manager needed for 8 vet small animal practice in Andover
Due to the retirement of the current owner and manager, Foxcotte Veterinary Group is looking for a full time Practice Manager to take over the day to day running of its three sites.
Based at Charlton, Andover the new Practice Manager will be responsible for:
· Personnel management & HR
· Staff training & communication
· Customer service and daily ‘shop floor’ management
· Financial reviews & KPI’s
· Clinical and Health & Safety standards
· Contribute to business development ideas & strategies
The practice is well established and still vet owned as part of Provets Ltd. Support will be provided by the Company Practice Manager so previous veterinary experience although beneficial is not essential. Provet practices are committed to high standards of patient care through investment in staff and facilities and welcome forward thinking and committed individuals to the team.
Please visit our website www.foxcotte.co.uk for more information on the practice or call 07887 772515 for an informal chat with our Company Practice Manager Georgina.
Practice Manager - Full Time - Rustington and Chichester
An exciting opportunity has arisen in our established small animal veterinary practices based in Rustington and Chichester. Due to our continual growth and success we are seeking an enthusiastic individual to join our friendly team as a Practice Manager on a full time basis.
The successful candidate will assistthe Practice Partnerwiththeday-to-dayorganisation and management of the practice and ensure a high level of customer service is delivered at all times. The ideal candidate will be a good team leader, have excellent administrative and organisational skills with previous experience of human resources, finance and business management as they will be working with the practice coordinator on day-to-day organisation and management of the surgery. Excellent communication skills, attention to detail, and a strong customer focus are also pre-requisites. Veterinary practice experience is not essential. This is an exciting opportunity to work closely with the Practice Partners in growing, improving and managing the businesses.
You would be required to work in both Vets4Pets Rustington and Vets4Pets Chichester practices. Majority of your time would be spent in Rustington with the occasional cover required in Chichester.
This rewarding position is 40 hours a week with no weekends and offering £25,000 per annum depending on experience.
We offer supportive and friendly working environment with career development opportunities. An excellent salary package and exclusive company benefits and rewards - including 20% off at Pets at Home, The Vet Group, The Groom Room & Ride Away.
If you would like to join our friendly team and you share our passion for delivering outstanding pet healthcare and great customer service, then we would love to hear from you.
We are an Equal Opportunities Employer.
Veterinary Practice Manager Required - Worsley, Manchester
An exciting new vacancy has arisen for a Practice Manager to join our team at Pet Medics based in Worsley, Manchester.
We first opened doors at Pet Medics in 1998 and by providing expert 24/7/365 veterinary care we have grown not only into a highly successful animal hospital (covering first option, emergency and referral services) but also into one of the UKs largest out-of-hours (OOH) surgeries, where we provide care not only to our own patients but those of over 30 other veterinary practices in Greater Manchester and the surrounding area.
In 2005, we moved to our purposely designed animal hospital in the Wardley Business Park in Worsley, which is our main site and where this position will predominantly be based and also operate two smaller practices in the Manchester area. Over the three sites we provide our clients with consultations and routine surgical appointments during daytime operating hours.
As Practice Manager, you will be report into Pet Medics’ Clinical Director and access the administrative services provided by the Hub Area Manager and her team. You will also be responsible for managing the smooth and efficient daily running of our large 24/7/365 veterinary business with duties including:
· Managing change across the business to meet the needs of Pet Medics customers.
· Driving the consistent delivery of customer service excellence.
· Ensuring Pet Medics continually meets the standards required for the RCVS Practice Standards Scheme, legislative requirements and H&S legislation.
· Managing and providing training to the Reception Team in conjunction with the Clinical Director and Head Receptionist.
· Implementing and managing service level agreements for Pet Medics clients, be these individual customers, OOHs veterinary clients and referral business clients.
· Personnel management, in line with company HR and Pet Medics management.
· Managing invoicing, P&L and credit control activities.
We offer working hours as follows:
· 40 hours per week (flexible between the hours of 7:30am and 7pm depending upon the needs of the practice
· You will also be required to provide some out-of-hours on-call support (this is performed on a shared basis with the Clinical Director and, where appropriate, other Hub Team members).
If you have proven experience of practice management or business administration/management within a similar busy, multi-site organisation and have a passion for providing the very best service to customers and colleagues alike, then we would welcome your application.
Pet Medics is part of the UKs largest veterinary service provider, CVS Group plc, and as a Practice Manager you will receive a comprehensive range of benefits including the opportunity to enrol in our leading sharesave scheme, a competitive salary package, a range of training and development opportunities and access to a range of flexible benefits to suit your needs.
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