• Position Vacant, VPMA
  • Position Vacant, VPMA
  • Position Vacant, VPMA
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  • Top Ten Essentials to Keep you Legal and Compliant

    With health and safety legislation regularly changing it can be hard to keep up. If you have been newly charged with overseeing H&S in your practice, where do you start?

    This course will offer a practical update, refresher or introduction to current H&S requirements and legislation, including radiation, waste regulation, COSHH and Risk Assessments, fire safety, staff safety protocols and medicine legislation compliance.  SPVS and VPMA in partnership with Zoetis will be running this course on 24th September in Surrey.

    The day will include a practical workshop in completing Risk Assessments and a question and answer session in which Nigel Lea and Samantha Deakin from Citation will share the most commonly asked questions to their helpline.  Carolyne Crowe from Carolyne Crowe Coaching takes you through your legal responsibility to ensure your staff are not stressed at work. What constitutes work related stress, how to spot it, and what you can do to avoid the negative consequences. There will also be a practical demonstration on fire safety, tailored to vet practice, with the chance to try out fire extinguishers and fire blankets and you will receive a separate fire safety certificate.  You will leave knowing what you need to know and what you need to do to ensure your practice is legal and compliant.   

    Anyone new to H&S or feeling in need of a refresher should attend this day.

    The day will start at 10:00 and finish at 4:30.  CPD certificates, fire safety certificates, lunch and refreshments are included.  The course costs £180 for SPVS/VPMA members (or £255 for non-members).

    For further details, or to register for the event, visit www.spvs-vpma-events.co.uk  or call 01453 872 731.

     
  • VMA Workshop - Marketing Metrics

    Thursday 25th September 2014 - Venue: Basingstoke

    This full-day workshop has been developed to provide you with an overview of marketing metrics; their value and relevancy in today’s marketing environment. We will be discussing the factors for success and consider why many organisations struggle with metrics. In addition, we’ll investigate the key metrics relevant to your business and how best you can use metrics in your own situation. This workshop will consider practical solutions based on accepted marketing theory and concepts.  The speaker is Andrew Morton (CV on www.VMA.org.uk).

    Who should attend

    • Marketing managers and executives who are responsible for the day to day delivery and monitoring of marketing activity
    • Strategic planners and decision makers
    • Those involved in campaign planning and evaluation


    Format

    The workshop will be based on the successful CIM Learn Local format. It will take a strategic, general approach to marketing metrics in an interactive and relatively informal manner. A key element of the workshop will be to offer practical solutions for delegates.
    Experience suggests that delegates may want to discuss specific issues, especially regarding digital marketing and time will be allocated for this throughout the day.

    Learning outcomes

    By the end of the day, delegates will be able to:

    • Identify the core metrics relevant to their business goals and objectives
    • Identify key limitations and improve measurement efficiency and effectiveness
    • Develop suitable measurement platforms and frameworks
    • Deliver appropriate reporting and analysis monitoring and reporting
    • Establish suitable ROI factors and present relevant marketing results for internal discussion and decision making
    • Enhance the reputation of the marketing function within an organisation.


    Course Content

    The workshop will cover:

    • Define Marketing Metrics and its role in business
    • Identify factors for success and failure
    • Understand and measurement of customer behaviour
    • Return on Marketing Investment (ROMI) criteria
    • Hard and soft criteria
    • Metrics modelling
    • Measurement tools (e.g. benchmarking, Dashboards, Scorecards, Digital analytics)


    Delivery Style

    This is an interactive workshop designed to provide the delegates with practical solutions that can be implemented quickly. It will combine theory with tangible examples and include a number of short practical group tasks.

    Price

    VPMA members qualify for "member's prices", £250 plus VAT, a considerable saving over the non-member's price of £350 plus VAT.

    Further Information: Please contact Colin George, 0844 561 6157 or 07845 141 171, or at secretary@vma.org.uk

     
  • Focus on Diagnostics

    Dr Mark Patteson, Specialist in Cardiology, Paddy Mannion, Specialist in Imaging and Peter Southerden, European Specialist in Veterinary Dentistry will head up the list of speakers at SPVS/VPMA Focus on Diagnostics Day on 16th October in Daventry.   The theme for the day will be the business and clinical case for doing more ‘in-house’.  

     ‘The best day’s CPD I’ve been to in 10 years’ was the verdict of one attendee to last year’s event and this was echoed by other delegates, a mix of practice owners, managers and clinical directors.

    Other seminar subjects include the business and ethical case for laproscopic spays, regenerative medicine and how to make the most of your microscope and digital x-ray.  Brian Faulkner will chair workshops and present a seminar on dashboards and income analysis.

    The day is also an excellent opportunity to talk to suppliers of equipment with over 20 relevant and focused exhibitors

    The day, held at Staverton Park, Daventry, starts at 10:00am and finishes at 5:00pm.  CPD certificates, lunch and refreshments are included.  The cost is just £100 for SPVS/VPMA members (£150 for non-members).

    For further details, or to register for the event, visit www.spvs-vpma-events.co.uk or call 01453 872 731.

     
  • Can you manage conflict?

    Managing conflict in the workplace can be one of the biggest challenges a manager faces.  This might be conflict directed at you from a colleague or client, or conflict between two members of staff.  SPVS and VPMA in partnership with Zoetis will be running two courses on conflict management, the first in Birmingham on 9th July and the second in Preston on 23rd July.  
    Course leader, Nick Steele, National Consulting Manager with Zoetis, will teach simple techniques starting with how to listen to the angry person and work backwards to the source of the anger.   Once these techniques have been learnt they can be applied to managing difficult situations with clients OR with colleagues.
    Delegates will leave with the tools to help them tackle difficult situations together with simple tips to help train the reception team.
    The day will include role play and case study scenarios together with interactive sessions to share experiences among delegates.  
    Both days will start at 10:00 and finish at 4:30.  CPD certificates, lunch and refreshments are included.  The course costs £180 for SPVS/VPMA members (or £255 for non-members) and BVNA members will be offered SPVS/VPMA membership rates
    For further details, or to register for the event, visit www.spvs-vpma-events.co.uk  or call 01453 872 731.

     

Position Vacant

We offer this free service to anyone looking to recruit managers within the veterinary industry.  Advertisements will be displayed free of charge on this page for 8 weeks.  Send your boxed ad in electronic word format in a text box to the Secretariat by e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Practice Manager/Administrator Required - Folkestone, Kent

Do you have good organisational skills?

Anna House Veterinary Clinic, an established, independent, family-owned veterinary practice located in Folkestone, is looking for a full-time or part-time practice manager/ administrator.

The role includes assisting with the day-to-day running of the practice, and Pets Place sales area, to provide a professional service to all clients and their pets, leading the team by example and providing support to staff, including veterinary surgeons, nurses and receptionists. 

You should be well-organised, enthusiastic and have experience in dealing with a range of administration and finance tasks including basic banking, petty cash and invoicing procedures, stock level monitoring, record keeping and marketing projects.

You will liaise with staff to drive the business forward and gain new clients, manage appointments, deal with queries and establish good communication with those already using our services.

This is a friendly practice and you will be an integral and vital part of ensuring everything runs smoothly so management skills are crucial. Some veterinary practice or veterinary nursing experience is desirable but not essential. 

Salary reflective of experience. If you think you have what it takes and would like to join our supportive team please send your CV, accompanied by a covering letter, to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  . 

   

Practice Manager - New Forest Area

Practice Manager required for busy independent 2 branch veterinary practice based in Totton but travel to Lyndhurst as required.

Applicants will need good organisational and administrative skills, be able to multi task, be adaptable and have a good telephone manner.

Key areas will be in personnel, health and safety, bespoke computer software management, financial analysis and an ability to learn and assist the directors with veterinary  legislation. 

Some veterinary experience is desirable but not essential.

Salary dependent upon experience.

For more information and to apply for this position please send application letter and CV to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Closing date 30th September 2014 

   

EXETER PRACTICE MANAGER

An exciting opportunity has arisen in our established small animal veterinary practice based in Exeter. We’re seeking an enthusiastic individual to join our friendly team as a Practice Manager.

The successful candidate will assist the Partners with the day to day organisation and management of the practice and ensure a high level of customer service is delivered at all times. The ideal candidate will have good team leading and organisational skills as well as experience in HR and marketing. Excellent communication skills and a strong customer service focus are also prerequisites for the role. This rewarding position is a new vacancy due to expansion and is full time hours (40 hours).

Successful applicants who are invited to an interview will be required to present a SWOT analysis of the receptionist area in the Exeter Companion Care practice.
 
Companion Care Vets is a market leader in small animal veterinary care and the first ever vets to achieve the Sunday Times 100 best companies to work for. The company was established in 2001 and has celebrated 11 successful years of growth. We have over 200 surgeries across the UK with our Joint Venture Partners and are continuing our very extensive growth plans for the next three years.

We offer a supportive and friendly working environment together with career development opportunities and an excellent salary package and exclusive company benefits and rewards - including 20% off at Pets at Home, The Vet Group & Ride Away.

If you would like to join our winning team and you share our passion for delivering outstanding pet healthcare and great customer service, then we would love to hear from you.

We are an Equal Opportunities Employer

For further information about this position please email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or to apply, please visit: www.ccvetjobs.co.uk

   

Practice Manager/PA

An RCVS accredited Practice has a position available for a practice manager/PA to join our team. The position would involve sole responsibility for the running of the office and all aspects of the practice. We are a small but fun team that is rapidly growing and constantly moving forward. Applicant must be organised and efficient and able to cope with adverse situations at all times. The job entails social media marketing and advertising as well as running diaries and managing accounts.

We offer a good salary and a fun working environment as well as a committed attitude towards personal development.

Please send CV to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it in the first instance. Closing date September 30th 2014.

   

HR Manager Vacancy

Blythwood Vets have an excellent opportunity for an HR Advisor with some Marketing skills to join our well established veterinary practice. Reporting to the practice manager, you will handle transactional HR operations as well as leading on any HR projects for our  team of 40+ employee’s. You will need basic skills in marketing to  assist in coordinating our well established team.

Whilst managing the day to day operational elements of HR, such as, recruitment, HR database, absence management, induction process and probationary review you will also be asked to support the practice manager with HR improvements such as creating and implementing process and procedure  and marketing products and the business on a day-to-day basis. This job would be considered on a full or part time basis depending on skills.

Key responsibilities will include;

  • Providing first point of contact for HR related queries monitoring, reviewing and updating all policies in line with current legislation and best practice.
  • Procurement  and delivery of internal training to support L and D for the group.
  • Provided the link for employees so they understand their entitlements responsibilities.
  • Manage all staff relationships, promptly respond to queries and manage expectations
  • Ensure Human Resources matters are handled fairly and consistently in line with legal obligations and company policies, processes and procedures
  • Help to drive organisational performance by driving core business objectives
  • Work in partnership with line managers on performance management  and employee relations.
  • Facilitate grievance, disciplinary and capability investigations and hearings in an effective, consistent and timely manner
  • Ensure that knowledge of current best practice and legislation
  • Undertake marketing project work as required by the business

This is a unique opportunity to join a progressive learning environment. The ideal candidate will be self motivated, knowledgeable and able to manage a strong team.

To apply, please email your CV & covering letter to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

VPMA Regional Organisers Required

One of the key areas of the VPMA is its regional activity, so that we can try to bring networking opportunities and CPD to members (and non-members) across the whole of the UK.

In order for us to continue developing this regional structure, we do require the assistance of our members, in terms of assisting us by co-ordinating and hosting regional meetings.

We are particularly keen to try and find Regional Organisers who would be willing to hold such meetings in the Yorkshire, East Midlands, East Anglia and London regions.  However, if you live in an area that isn’t covered by our current Regional Organisers, and you feel there is a need for regional meetings, then we would like to hear from you as well.

Please see “the role of a regional organiser”.  If you would like to consider becoming a Regional Organiser, please contact the VPMA Secretariat. 

We do hope that you can assist us in continuing to develop the VPMA’s regional structure.

Please Note: This is a voluntary role and you must be a VPMA Member.