Practice Manager Required - Crewkerne
Kingfisher Veterinary Practice is an independent Small Animal Practice with RCVS Tier 2 accredited centres in Chard, Martock, Taunton and Crewkerne in delightful South Somerset.
A Practice Manager is sought who will work with and oversee a team of 40 staff. The position is based in Crewkerne.
The Practice is an original member of XLVets and benefits from their large network of support and resources. The Practice has a number of certificate holders and is proactive in VN training.
Applicants must be dynamic, enthusiastic and personable. They will have a sound knowledge of business administration and HR.
Kingfisher Veterinary Practice, Tower Hill Road, Crewkerne, Somerset, TA18 8EQ
Practice Manager Required - Surbiton, Surrey
Manro Medical Ltd is a family run veterinary practice group. The practices are dedicated to the care of companion animals and provide a high quality, professional and friendly service. We offer a caring environment backed up with specialist knowledge and modern facilities and equipment.
We are looking for an outstanding person to join and manage our busy team at our newly refurbished fully equipped hospital. The state of the art hospital is located in Surbiton, Surrey.
As clinical knowledge is required to do this role effectively ideally you will have previously worked as a vet/veterinary nurse.
You must be adaptable and enjoy teamwork as you will work alongside our primary, specialist and emergency teams.
As you will be one of the primary contacts for clients you must have a warm friendly approach and enhance client bond through excellent communication and thorough explanation.
You will also be able to organise the working day, lead a team of receptionists and handle insurance paperwork.
In return we can offer a competitive salary and clear career progression within our growing group.
Client Relationship Manager/ Business Development Manager
AT Veterinary Systems - Bury St. Edmunds IP30
Here at AT Veterinary Systems we are looking for a Client Relationship Manager to join the team!
If you love working hard, making friends, understand business IT and interested in the Veterinary profession we can help you reach your potential in a customer focused environment. With AT’s continued growth we now have a requirement for a Client Relationship Manager to join the team!
The role is all about relationship building and helping our veterinary clients with their IT needs. Are you right for the job? If you can tick the boxes below, we really ought to talk…
• Have 2+ years of B2B Customer Service experience, this is desirable but if you have 1+ years experience in a highly customer service environment, do get in touch!
• Self-starter with the ability to manage your own time
• A natural influencer, with a practical approach to embedding processes with new clients and colleagues
• Have a basic understanding of IT
• Experience building strong relationships with your clients
• Sound knowledge of MS packages (mainly Word & Excel)
• Excellent communicator – both written and verbal
• Strong attention to detail
What does a Client Relationship Manager do?
• Deals with all new and existing client queries
• Ensure the highest possible customer service is maintained
• Own the relationship with our clients, working with everyone in their company from executive level down
• Be the first port of call, you track everything they want our company to do and make sure we do it on time, as promised – smashing their expectations
• Work across all departments within AT to ensure we deliver a first rate service
• General administration; ensuring all client details are up-to-date and relevant, including technical documentation reviews, contracts and any pre or post project plans
• Manage the sales process using our CRM system
• Talking to customers and building great relationships
• Creating new processes to solve recurring problems
• Making sure everything is organised
• Working hard to achieve great things
Why join us?
AT Veterinary Systems is a well-established Practice Management System with over 25 years’ experience in the UK. We want to be the best and that means having the best people, and getting the best people means being the best place to work.
Good luck and please bear in mind we receive a very high number of applications.
Salary: relevant to experience
Client Services / Customer Services: 1 to 2 years
Suffolk based / national travelling
Practice Manager Required - Cardigan
Practice Manager Required - Surrey
Runnymede Hill Veterinary Hospital, Egham, Surrey
This important management position is an exciting opportunity to work with an enthusiastic young team to continue the development of our six vet practice. The role is a combination of overseeing the day to day running of the practice, together with implementing proactive initiatives to improve our client service and grow the business.
The ideal candidate will have some experience in managing a team, a keen interest in the commercial side of veterinary practice, and be motivated to “make a difference”!
A background within the veterinary sector, either in practice or the pharmaceutical industry is desirable but not essential.
We offer an attractive salary, and the opportunity for professional development within a supportive environment.
WOOLWELL CLINICAL PRACTICE MANAGER
Our small animal practice in Woolwell, Plymouth opened in March 2014 and we are now looking for a Clinical Practice Manager to join our hardworking and friendly team on a full time basis.
The successful candidate will assist with the day to day organisation and management of the practice and ensure a high level of customer service is delivered at all times. The ideal candidate will therefore have strong team leading and organisational skills with previous experience of managing people arranging rotas, colleague appraisals and setting goals, also improving profit and loss and achieving financial targets set. Excellent communication and administration skills and a strong customer service focus are also prerequisites for the role. This rewarding position offers an ideal opportunity for the right candidate to assist with the development and implementation of new processes and systems.
By joining Vet4Pets, you will be part of a team dedicated to providing superb standards of client and animal care. This role plays a key part within a small, friendly team so the ideal candidate will need to be adaptable and flexible with a hands on approach.
Vets4Pets has now joined Companion Care Vets and as you would expect from the market leader in small animal veterinary care we offer a great package and benefits for everyone including; competitive salary and a full range of exclusive discounts.
If you would like to join our winning team and you share our passion for delivering outstanding pet healthcare and great customer service, then we would love to hear from you.
We are an Equal Opportunities Employer
VPMA Regional Organisers Required
One of the key areas of the VPMA is its regional activity, so that we can try to bring networking opportunities and CPD to members (and non-members) across the whole of the UK.
In order for us to continue developing this regional structure, we do require the assistance of our members, in terms of assisting us by co-ordinating and hosting regional meetings.
We are particularly keen to try and find Regional Organisers who would be willing to hold such meetings in the Yorkshire, East Midlands, East Anglia and London regions. However, if you live in an area that isn’t covered by our current Regional Organisers, and you feel there is a need for regional meetings, then we would like to hear from you as well.
Please see “the role of a regional organiser”. If you would like to consider becoming a Regional Organiser, please contact the VPMA Secretariat.
We do hope that you can assist us in continuing to develop the VPMA’s regional structure.
Please Note: This is a voluntary role and you must be a VPMA Member.