• Position Vacant, VPMA
  • Position Vacant, VPMA
  • Position Vacant, VPMA
Latest News //
  • VPMA's budget statement in the Veterinary Times

    The VPMA issued a budget statement following George Osborne's eighth speech as Chancellor. It was featured in the Veterinary Times, 3rd April issue. 

     
  • VPMA president comments on insurance claim rises

    VPMA President Renay Rickard was invited to comment on the recent record level of pet insurance payouts by the Veterinary Times. Her comments featured in the 11th April edition.  

     
  • VPMA training roadshow to focus on auto-enrolment and Sage updates

    The Veterinary Practice Management Association (VPMA) has announced dates for a series of regional training days in Sage accounting and payroll software, to include updates on auto-enrolment.

     
  • VPMA comments on 2016 Budget

    17th March 2016

     

    BUDGET 2016: WHAT’S THE IMPACT ON LIFE IN
    VETERINARY PRACTICE?

           Chancellor “giveth and then taketh away…”

    VPMA, the professional association for veterinary practice managers and anyone with an interest in veterinary business, has issued a statement on the 2016 Budget and how it may affect veterinary practices and pet owners.

    Budget summary:

    BUDGET 2016: "DOING THE RIGHT THING FOR THE NEXT GENERATION"

    George Osborne's eighth Budget speech came at a time of growing economic uncertainty.

    The Office for Budget Responsibility has revised down its growth forecast for 2016 from 2.4 per cent to 2.2 per cent and the Chancellor warned that the global economic outlook is weak.

    Despite these challenges the government is committed to achieving a budget surplus in 2019/20.

    Against this backdrop, the Chancellor promised a budget that "puts the next generation first".

     

    VPMA’s view:

    How does the 2016 Budget stack up for veterinary practices operating in the current generation? Weak global growth forecasts are always a bit gloomy; however, historically the UK veterinary industry has withstood fluctuations in the global economies in a robust manner, and the plannedpersonal allowance increase from £11,000 in 2016/17 to £11,500 in 2017/18 presents an opportunity as people find a little extra change in their pockets to fund “affordable treats” for themselves and their pets.

    Slightly less sunny for pet owners and practices alike is the increase in insurance premium tax (IPT) from 9.5% to 10%. Although seemingly a small percentage increase, in actuality this will noticeably increase the cost of all insurance policies, and reduce clients’ disposable income. It will add significantly to practice premises and professional indemnity insurance policies, and the increase in pet policy premiums may put insurance cover out of reach for a larger share of our pet-owning market – with implications for both practice profitability and animal welfare.

    In business terms, a few bones have been thrown our way in terms of corporation tax reduction with an additional 2% reduction for April 2020 (17%) being added to the already planned reduction to 19% from 20% on 1 April 2017, and several adjustments to the small business rate relief in England from April 2017, offering benefits to those with rateable values below £51,000. Particularly benefitting are those with rateable values less than £15,000. However, beware the Director who rubs his or her hands at the prospect of less Corporation Tax as the significant imminent increases in dividend taxation may see the Chancellor “giveth and then taketh away…”

            

     

Position Vacant

We offer this free service to anyone looking to recruit managers within the veterinary industry.  Advertisements will be displayed free of charge on this page for 8 weeks.  Send your boxed ad in electronic word format in a text box to the Secretariat by e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Veterinary Practice Manager

Edgewood Veterinary Group has been providing exceptional veterinary care since the 1940's.

The group is a progressive small animal practice with a friendly team of eight vets, eight nurses and twelve support staff. We currently have four surgeries located in Essex. Our main facility has recently had a state-of-the-art rebuild and we now offer even better services to our clients and an outstanding work environment to our staff. This is the most modern and best equipped veterinary surgery in the local area, providing excellent opening hours for our clients.

Due to our continued growth, we are looking for an energetic and dynamic person to manage and improve the practice even further. The role is a mixture of HR, finance and business management, marketing and advertising, facilities management and IT.

The challenge is to combine all these aspects of business to increase performance and job satisfaction, improve retention, and ultimately increase the profitability of the practice. This is likely to need someone who is ready to question the status quo, look for improvements, control costs, and set achievable but stretching targets for team members.

Specifically we would like:

• HR experience in managing teams across different sites (a CIPD qualification may be beneficial). Experience of veterinary practice is NOT essential - applicants from other areas are encouraged.
• Record of managing sales/marketing in a professional environment and monitoring sales targets.
• Ability to collate, analyse and understand key financials and sales information.
• Good up-to-date IT skills and a working knowledge of IT networks.
• Familiarity with government legislation relating to running a business in a safe and compliant manner.

• Ability to engage with, and motivate a team, and build effective working relationships.
• Negotiation skills and ability to manage in an open and consultative manner.
• Excellent organisational and planning skills - detailed, methodical and time conscious.
• Ability to look at problems from a tactical and strategic perspective.
• Ability to identify the need for change, suggest initiatives and drive improvements.
• Strong initiative and will to succeed, coupled with a pragmatic and flexible approach.

• Commercial focus but dedication to providing a first-class customer service experience.
• Ability to bring energy and enthusiasm to any situation and to always act with honesty and integrity.

Note: To qualify for this position you must be eligible to work in the UK.

Salary offered: Competitive salary of £34,000 - £40,000, depending on experience and qualifications. Typical working hours are 40 hours per week, 8.30am – 5.30pm Mondays to Fridays. This position requires some flexibility and may include occasional weekend work.

What to do next:

Please call or email Jürgen Theinert for further details. In particular, we would encourage you to read the full job description. This can be downloaded from URL http://www.edgewoodvets.co.uk/PositionsVacant1554.html

Name of contact: Mr Jürgen Theinert (Director)

Practice address: Edgewood Veterinary Group Ltd, Chelmsford Road, Purleigh, Chelmsford, Essex CM3 6QR

Telephone/email: 01621 828445 / This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Website: www.edgewoodvets.co.uk
Closing date: 30th June 2016

   

Practice Manager – Southampton

We are looking for a dynamic, forward thinking practice manager with strong communication and leadership skills to help us support 4 sites and lead overall performance and management alongside the Senior Vet in the Southampton area.

The time will be spent split over the 4 sites.

Experience in the veterinary industry would be an advantage but not essential.

We strive to provide gold standard patient and client care and this role will be pivotal in the support and drive to achieve this.

The successful candidate will be highly organised, have excellent interpersonal skills and experience of leading and managing teams, finance management including profit and loss accounts, budgeting and planning, IT and HR would be an advantage.

You will have a flexible approach and have the ability to solve problems quickly.

Salary is competitive and dependant on experience.

We offer:
25 days holiday plus bank holidays
Access to company pension scheme
A range of flexible benefits to meet your needs such as childcare vouchers, cycle to work scheme and susbsidised gym membership.

To find out more and apply please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

Practice Manager - Mixed Practice – Wellington, Somerset

We are a large, independent 14 vet mixed practice on the Somerset/Devon border, divided into farm animal, commercial poultry and small animal departments. Our farm animal team concentrate on dairy herd health and production management. Our commercial poultry department is a small stand-alone department involved with independent broiler, layer and game bird production. Our 6 vet small animal department has Tier 3 Hospital status and carries out first opinion work to a high standard with three certificate holders. We have just started developing a brand new purpose built premises, into which we will move the whole practice within 12 months.

We are looking for a confident, experienced, effective practice or business manager able to take our practice to the next level. The ideal candidate will share our values and will help us to run a profitable, efficient multi-species practice which exceeds our clients’ expectations and continuously delivers excellent first opinion patient care.

As well as managing the day-to-day running of the practice, we would expect our new manager to comprehensively review and improve our existing management processes, engage and motivate team members, liaise with department heads to identify areas for improvement and training and produce and ensure the delivery of management plans and projects. Excellent communication skills and computer literacy will be essential.

The position is full time, working 40 hours per week Monday-Friday. A competitive salary will be dependent on experience. CPD and attendance at veterinary management events is encouraged and expected.

If you would like to know more please telephone Eric Chant on 01823 662286 or apply in writing to Eric Chant, Mount Vets Ltd, 21 High Street, Wellington, Somerset, TA21 8QS or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

   

Clinical Operations Manager – Langford Veterinary Services Ltd

Langford Veterinary Services is a wholly owned subsidiary of the University of Bristol and is a group of customer focused veterinary businesses which provide an extensive range of specialist capabilities and a superior quality of care in all our fields.  We have the largest team of American and European Specialists in the South West.  We are members of the Royal College of Veterinary Surgeons Practice Standards Scheme reaching the highest recognition available in all areas.
 
We have an exciting opportunity for a Clinical Operations Manager to join the team in this new role.  Reporting directly to the CEO of Langford Veterinary Services (LVS), the Clinical Operations Manager will provide day-to-day operational management of LVS in order to effectively support all core functions of the enterprise across the divisions.  
 
Working with the Financial Controller of LVS, the role holder will be the point of contact for the divisional managers and direct reports of the CEO (clinical and administrative) and provide guidance and operational direction as necessary. Line management of those reports and strategic oversight of the business remains with the CEO. 
 
The COM is expected to work independently and has the responsibility and authority to make operational decisions as well as acting as lead on major operational projects. The post is full time and for a fixed term of four (4) years. 
 
The ideal candidate will have:
 
•Experience working within a veterinary context
•Experience of working as a Veterinarian 
•Commercial awareness
•High-level management skills across all disciplines
•Good understanding of Health and Safety compliance
•Excellent problem solving skills
•Proven experience in facilitating the delivery of excellent customer service to internal and external customers 
•Strong decision making ability
•The ability to engage with employees across all levels of the business
•The ability to communicate and collaborate effectively with relevant team members and stakeholders
•Excellent communication both externally and internally
•Personable disposition
•Demonstrable leadership skills
 
For the full job description and to apply please visit our website 
http://www.langfordvets.co.uk/vacancies 
 
   

Maternity Cover Operations Manager - DNA Vetcare

Ready for your next challenge? Do you have multi site veterinary experience or looking for a change of industry?

We have an exciting opportunity for a dynamic and motivated person with managerial experience to join a well-respected, successful, awarding winning and expanding veterinary group in South London and Kent.

The role is initially for 12 months with a potentially a permanent role dependent on the growth of the business. 

The ideal candidate will:

*  Have previous experience in a managerial role
*  Have an efficient and task oriented approach
*  Have multisite management experience
*  Have excellent people management skills
*  Have a stable and successful career track record
*  Have a sound financial/business understanding
*  Have a proven record of meeting financial targets
*  Have a strong work ethic and can-do attitude

The candidate will play an important factor in the smooth running of the surgeries and in the 
continued success of the business. Areas of direct and/or supervisory responsibility will include meeting turnover, profit and KPI targets, staffing recruitment and rotas, service protocol and implementation, human resources, health and safety, customer service, systemisation and general problem-solving.

The role is field based, candidates must be willing to work across the group and be able to prioritise based on the needs of the business working alongside our Directors, Group Manger and Financial Controller.

Generous package that includes:

- Salary of £30,000 -£45,000 
- Performance related bonus
- CPD allowance and attendance at industry related conferences
- Discounted veterinary care for your own furry family

Does this sound like the role for you? please apply via email with your CV to Emma Blackman, Group Manager: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


   

Dynamic Practice Manager - Solihull

Dynamic Practice Manger required to lead a large team across 3 sites in Solihull, West Midlands.

Our practice is busy and well equipped with 12 vets including our own OOH emergency service.

The key responsibilities of the role will be HR and marketing.

Our ideal candidate will be a pro-active, organised and enthusiastic manager, with good leadership skills and a flexible 'can-do- attitude'. Previous veterinary industry experience is desirable but not essential.

The position is full time, Monday to Friday, to start mid June.

Please apply with a CV and covering letter to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

Area Manager - Dorset Region

We are pleased to be able to offer a fantastic opportunity for an area manager to join the Medivet family. The role will be based in Dorset and requires travel between practices in the region. The role requires a confident, enthusiastic and organised person who can work independently and contribute towards the successful, smooth running of the group.

As an area manager, your duties will include:
• Management and planning of the practice rotas
• Liaising with regional and practice partners regarding management and personnel of the practice
• Organising and attending meetings
• Visiting practices
• Clinical governance and performance/quality management
• Ensure the practice complies with health and safety legislation as directed by Medivet’s health and safety officer

Essential skills required for this role include:
• Good time management and an ability to work to tight deadlines
• Clear communication with both colleagues and clients
• Previous veterinary nursing or veterinary practice experience
• Computer literacy
• Full UK driver’s license

This position offers the successful candidate the chance to develop their management skills and career. We encourage and provide professional development and training, as well as support within your role.

Hours of work are Mon–Fri: 9:00am–5:30pm with occasional out-of-hours work to attend meetings with time off in lieu. You will be required to attend practices in the Dorset area for which a pool car is available and a driver’s license is essential.

If you are looking for a change and would like an exciting and varied role, with the potential for career development, then this is the perfect role for you.

For further information or to apply, please email your CV and cover letter to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

Assistant Practice Manager Required

Abbey House Veterinary Hospital requires an Assistant Practice Manager to join their team.

We are looking for a full time Assistant Practice Manager to join our team.

The role requires a proactive individual who is able to meet deadlines, whilst maintaining close attention to detail. High levels of discretion are required when dealing with confidential matters.

You will have a proven background in management, be highly organised and an effective communicator with a flexible approach to the workload. Computer skills are essential.

You will work closely with the Practice Manager and be committed to developing and expanding the practice.

Previous experience in a Veterinary environment is essential.

40 hours per week Monday to Friday.

For further details contact Nina Boddy, HR Manager
Abbey House Veterinary Hospital
This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or call 0113 387 8642


   

Practice Manager - Knaresborough

Enthusiastic Practice Manager required to join our friendly dedicated 14 man team, due to our current manager taking early retirement.

The ideal candidate for this role will be an individual with managerial experience in the veterinary or healthcare industry. Applicants must be enthusiastic and driven with the ability to motivate a team and bring fresh perspective and ideas to the company. Excellent communication skills and computer literacy (Microsoft Office) are essential with experience with management software being advantageous

A minimum of 3 years experience would be preferred.

The position is full time, working a flexible 40 hour week.

Duties include:

  • Managing day to day running of the practice
  • Rota's and payroll
  • Training staff
  • Ensuring Health and Safety standards are kept high and maintained
  • Maintain RCVS practice accreditation
  • Arrange meetings and delegate tasks from objectives discussed

Other responsibilities in this role will be HR including recruitment, customer care and account queries, appraisals & personal development reviews and promote the practice to increase client base.

We are offering a competitive salary dependent on experience

Priding ourselves at keeping up to date with the latest thoughts and methods, CPDis supported and encouraged.

We are a North Yorkshire based RCVS accredited mixed practice ( Tier 2, 60% small animal, 40% farm and equine).

Well equipped with modern ultrasound for bovine fertility & equine tendons, ECG, Doppler ultrasound, portable digital DR x-ray and 3 metre portable dual purpose video endoscope. Enabling a truly unique stable side service for our equine clients. As well as high standard diagnostics for our small animal patients.

We pride ourselves on providing excellent veterinary care and gold standard customer service.

Knaresborough is a beautiful picturesque market town ideally situated with commuter links via rail or road to Harrogate, York and Leeds. It is also just a stone’s throw away from the simply breath taking North Yorkshire Dales. With such an ideal location all types of hobbies and interests are within easy reach.

If you are interested in the position and would like to know more please do not hesitate to contact Alison Young our Practice Manager on 01423 862121 or  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

Account Manager - St. John's Innovation Centre, Cambridge

Hours: 37.5 hours per week 
 
Company Profile:
VetCT was established in 2009 in Cambridge, UK with the mission to provide the highest quality telemedicine service for vets. With a team of more than 30 veterinary specialists, the company has seen rapid yearly growth.
 
VetCT was built on the principles of high quality, professional work and outstanding customer service. Our team are instilled with the principle that everything we do must centre on first-rate patient care - and we insist that our commitment to our clients and their patients is central to all of the work that we do. As an organisation, we constantly strive to do our part in improving standards within the veterinary medicine profession.
 
Role Summary:
This newly-created role is the latest addition to our growing team, based in Cambridge. You will report straight to the Company Directors and take responsibility for the day-to-day business development agenda. 
 
Enthusiastic and energetic, you will have a natural ability to develop strong relationships through a consultative and solutions-focused approach. You will share our ongoing passion for, and commitment to, delivering a high quality service to a global client-base. 
 
You will be credible in the veterinary or healthcare industry; either by a proven track record in a similar role or as an entrepreneurial small animal vet, practice manager, veterinary nurse, radiographer, PACS administrator, etc. 
 
Full training will be provided, tailored to the needs of the successful candidate. We are an exciting business and you have a real opportunity to make this role your own! 
 
Key Responsibilities:
●Engage meaningfully with our existing clients to understand their current and future needs.
●Conduct regularly service reviews with our existing client base.
●Pursue and ‘qualify’ all new client enquiries within a timely manner.  
●Generate new business opportunities and identify opportunities for growth within defined markets/specialisms.
●Promote our full suite of services to both new and existing clients.
●Provide technical advice and guidance to both new and existing clients.
●Work collaboratively with the Clinical Case Managers to provide a consistently, high quality service to all our clients.
●Undertake social media, marketing and PR activities aligned to the business generation strategy. 
●Manage the end to end administration of new and existing clients within our CRM system (Base, getbase.com).
●Co-ordinate and attend network and industry events, particularly trade shows.
 
This role will include regular travel, which may require some overnight stays.
 
We love flexible people, so please be aware that this is not an exhaustive list of responsibilities!
 
Experience and Qualifications:
●Experience of working within the veterinary or healthcare industry as a small animal vet, practice manager, veterinary nurse, radiographer, PACS administrator, etc. 
●Experience / knowledge of digital imaging systems (MRI, CT, Digital X-ray, PACS) is highly desirable.
●Experience of nurturing multiple B2B clients (large and small), within a large territory.
●International experience is desirable.
●A relevant degree. 
●Fluency in additional languages is desirable. 
●Valid driving licence.
 
Skills / Competencies:
●Initiative, initiative, initiative!  
●Highly customer focused with exceptional interpersonal skills.
●Team player, willing and able to ‘wear a number of hats’.
●Flexible and highly self-motivated.
●Organised and able to prioritise.
●Enthusiastic, friendly and personable.
 
Benefits:
●Competitive salary
●28 days holiday including Bank/Public Holidays
●Flexible working hours
●Fun, friendly and enthusiastic team
●Free on-site parking at the Cambridge office 
 
 
To find out more about our company, please visit our website www.vet-ct.com 
 
If you are interested in joining our team, or would like to know more about this exciting role, please contact Sam Woozley on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 07496 286224. 
 
We look forward to hearing from you! 
 
   

Page 1 of 2