• Position Vacant, VPMA
  • Position Vacant, VPMA
  • Position Vacant, VPMA
Latest News //
  • Preparing for the General Data Protection Regulation

    12 steps to take now .... (click here)

     
  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM


    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.


    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.


    Click here
     for synopses on all the lectures and here for speaker profiles.


    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.


    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.


    For further details and to register click here.

     
  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

     
  • Petplan Veterinary Awards Practice Manager of the Year Winner 2017 - Anne Corson

    Petplan Practice Manager of the Year Winner, Anne Corson from Pennard Vets in Tonbridge, Kent demonstrates the type of work she carries out in a normal working day. Watch the Video.

     

Position Vacant

We offer this free service to anyone looking to recruit managers within the veterinary industry.  Advertisements will be displayed free of charge on this page for 8 weeks.  Send your boxed ad in electronic word format in a text box to the Secretariat by e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Northampton Assistant Practice Manager

vets4pets
Our busy and very successful small animal practice based in the centre of Northampton are looking for an Assistant Practice Manager to join their friendly team on a full time basis.

The practice is based on the St James Road, just a 10 minute walk from Northampton train station which has direct trains into central London. There is also ample free onsite parking and easy access to the M1 and A43 for candidates preferring to commute by car.

Main purpose of job: To organise and manage the Reception functions with emphasis on providing a professional service to the clients and their pets. Assist the surgery team with the day to day administration of the Practice. Be responsible for health and safety co-ordination, training of new reception colleagues, and deal with petty cash and general standards within the surgery. Assist the JVPs and the Practice Manager in general day-to-day operation of the practice.

We would welcome applicants with a background in Retail and/or Hospitality as well as the Veterinary sector.

Key Responsibilities
• Management of all surgery administration
• Manage and deal with appointment bookings in a professional and efficient manner using RX.
• Receive clients and their animals for appointments, being sensitive to their needs and promoting a professional image at all times.
• Comply and assist with Health & Safety Regulations and local policy within the surgery.
• Working with other members of the team to ensure that the reception and other areas of the practice are kept to a high standard of cleanliness and are presentable at all times.
• Bereavement handling- offer physical and emotional assistance to clients in sensitive situations and assist in the training of other practice team members in pet loss support.
• Ensure all practice protocols are adhered to (especially after-life management)
• Shows an awareness of financial controls within the practice, assist with waste reduction and stationery orders.
• Adheres to and is able to locate all Company policies and procedures.
• Lead the reception team and deal with all concerns with performance, conduct and absence timely and correctly.
• To lead the training of new colleagues within the Reception Team and be responsible for conducting one-to-one meetings and performance reviews of the Reception Team.
• Ordering of stationery, branded promotion items, and manage the process of front of house stock such as food and toys and assist in merchandising.
• Manage and oversee practice accounts including cash debts and insurances.
• Assist JVPs in complaints handling in the absence of the Practice Manager.
• Assist Practice Manager in administrational activities such as petty cash, staff rotas, holidays, practice website and Facebook account.
• To be an Appointed Person for First Aid.
• Organise team and practice events and fundraising for local charities.

Reports to: Joint Venture Partners (JVPs); Practice Manager

Key Relationships: Other members of the surgery team, Business Development Manager, Members of Support Office, Suppliers to the surgery, Clients/Customers of the surgery.

If you would like to join our award winning team and you share our passion for delivering great customer service and outstanding pet healthcare, then we would love to hear from you.
As you would expect from the market leader in small animal veterinary care we offer a great package and benefits for everyone including; competitive salary, company pension, CPD allowance (including support with certificates) and a full range of exclusive discounts – including 20% off at Pets at Home.

Salary up to £25,000 depending on experience

Closing date 9th February 2018
We are an Equal Opportunities Employer
To apply please send your CV and covering letter to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or apply online at www.careers.myvetpractice.co.uk

   

BUSINESS SUPPORT MANAGER VACANCY

ivc
We have a brand new vacancies due to our continued growth in Northern Ireland. You must live in this area to be able to apply for this exciting opportunity.

We can offer a competitive salary, excellent benefits and a fantastic opportunity for career development.

Independent Vetcare is the fastest growing Veterinary Group in the UK. We have come together out of our desire to pool resources, skills and knowledge. We believe in local management and clinical quality is at the heart of everything we do. Our company has strong core values of integrity, loyalty, respect for its staff and clients. Due to the rapid growth of our group, we need an additional Business Support Manager to join our central support team. This is a key role where you will be responsible for supporting and advising all of the veterinary practices in your area and providing a close link between our Clinical Directors and the central team (finance, marketing, purchasing, HR, property and IT). You will also be helping new practices integrate successfully into the larger group.

You could be currently working as a Practice Manager or Senior Nurse, or you may already be undertaking a similar role in a parallel industry. With excellent people management and influencing skills you will be involved in recruitment, improving operational performance, helping sites problem-solve and providing them with commercial acumen when required.

We are looking for someone with the following:

• Experience of vet industry or other similar clinical background
• Self-motivated and track record of independent working
• Ability to embrace change and be flexible as the group evolves
• Experience of management responsibilities
• Warm communicator with strong people skills
• Good appreciation of Human Resources and Health & Safety issues
• Microsoft Excel and Word skills
• Some flexibility with working hours and place of work required. The role will require travel.

Please contact Laura Collings for more information on 07484520516 or send you CV and covering letter to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

Senior Mixed Animal Vet/Clinical Director

Are you looking for an exciting and varied role?

We currently have a role available for a Mixed Animal Vet with proven experience to join us at The Crescent Veterinary Clinic based in Leicestershire.

We are a well-equipped practice, with excellent equipment like digital x-ray, ultrasound facilities and an in-house laboratory. We are a friendly veterinary practice with vets and nurses who will support you in your role.

This a full time position working 4 days per week, 1 in 4 weekends and a share in a 1 in 4 on call rota.

Your previous experience in a similar role, will be key to your success. You will have a strong track record in the delivery of exceptional client service with strong branch development skills.

The successful candidate will be involved in all aspects of mixed practice work, however we are a forward looking practice that can offer the successful candidate the opportunity to develop the skills, qualifications and caseload required to progress their career towards certificate in either the farm, equine or one of several small animal disciplines.

What you'll get in return: You will receive a comprehensive range of benefits including:
• 5 weeks holiday
• Fully funded CPD
• Very attractive salary commensurate on experience
• Pension scheme
• Sharesave scheme
• Staff discount scheme
• Access to a range of flexible benefits to suit your needs – such as child care vouchers, subsidised gym membership, private healthcare and cycle to work scheme

Is this role of interest to you? If so please click ‘Apply' now!
Link: https://www.careerswithcvs.co.uk/jobs/vacancy/711/description

   

Part time Practice Manager required for Glaven Veterinary Centre in Norfolk

ivc logo
An opening for a part time practice manager has become available at Glaven Veterinary Group, this would be a great opportunity to carve this role into one of your own and has the potential in becoming more full time as the role evolves.

Glaven Veterinary Group is an established small animal practice with two branches in Holt and Wells. As Practice Manager, you will be supporting the clinical directors in managing the operational efficiency of the practice including wages, insurance claims, rotas, holiday requests, health and safety, debt management and strategic development. In addition, you must demonstrate strong people management skills in order to support a team committed to clinical excellence and customer care.

Salary and benefits will reflect the experience of the applicant. Previous experience of the veterinary industry is preferred but not necessary.

Please contact our Recruitment Manager, Debbie Loding on 07702333522 for more information or send your application to 
This e-mail address is being protected from spambots. You need JavaScript enabled to view it .uk

   

Clinical Director/ Senior Vet - Active Vetcare Practice Site: • Active Vetcare Beeches (Slough)

Are you looking for that next step to develop your career?

Are you passionate about client and clinical care?

Are you a team player that can support and encourage a clinical team?

If so, we want to hear from you!

Beeches veterinary Hospital located in the idyllic Slough have a rare opportunity for a clinical director/ senior vet to join the Active Vetcare Group.

We are looking for someone who works to excellent clinical standards, is enthusiastic and passionate about veterinary medicine and will drive the practices forward both clinically and commercially.

You will be an excellent communicator that can dynamically lead a clinical team, whilst being instrumental in strategically planning, facilitating and delivering regulatory compliance across all practices.

We place strong importance in ensuring that our staff have a good work life balance:
• No OOH
• No on call
• Saturdays on a rolling rota

Further benefits include:
• Very attractive salary and bonus scheme
• Ongoing CPD tailored around your skills and interests
• RCVS and VDS fees covered
• Private healthcare cover and pet discounts
• Access to our sharesave scheme
• Childcare vouchers, cycle to work scheme and discounted membership at over 2,000 participating health clubs.

For more information and to apply for the job please click this link

   

Ark Vetcare seeks a Group practice manager for 3 hospital practice in South Dublin, Ireland.

Join a fast growing and progressive Veterinary Practice located in coastal South County Dublin. Clinic level managers already in place but an overall group manager required to focus on staff training, marketing and group growth.

Desirable Skills include

Experience and clear idea’s on growing Veterinary Practice revenue and profits
Experience in managing and supporting a large team, veterinary or otherwise
Clear vision of best practice customer care
Confident public speaker
Ability to develop systems and protocols that will enhance practice practice efficiency and grow profits
Experience in marketing ,particularly digital marketing
Some HR experience an advantage

Ark Vetcare is an equal opportunities employer

Package dependent on experience, flexi hours/part time options open for discussion.

Cvs in writing to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

Practice Manager for Equibreed UK Ltd Reading, Berkshire - South East Area

Are you a motivated, positive, practice manager looking for your next challenge?

Would you like to work with a forward thinking, dedicated team pushing the boundaries of equine reproductive science?

Equibreed UK are at the fore-front of equine reproduction in the UK, offering all of the assisted reproductive technologies associated with mares, stallions and foaling down, to a wide variety of horse breeders who are passionate about creating the champions of the future.

By joining our team, you would be working with highly experienced, professional, motivated colleagues, dedicated to high quality results and top-level customer service. We are excited to be collaborating with teams world-wide to refine and develop not only existing technologies, but also offer new ones, and participate in research and development to enhance general understanding.

With a growing team and increasing organizational and management responsibilities we feel that a committed, dedicated practice manager who shares our values will help grow the business to new levels- and consequently there may be future career opportunities as the business expands for the right person.

We can offer a competitive salary (dependent upon experience), excellent continuing professional development and training, and a flexible work schedule. There is also potential for travel abroad associated with our various collaborators world- wide.

If you would like to join our team, and share our passion for equine reproduction we would love to hear from you.

For more information including details on how to apply please contact Amber -  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .uk

   

PRACTICE MANAGER – FULL OR PART TIME FARNHAM, SURREY

vets4pets
We are seeking an organised and proactive Practice Manager to support our busy team at Farnham Vets4Pets, on a full or part time basis.

Our General Practice has experienced growth for six years and we have ambitions for further expansion and aspire to achieve industry accreditation over the coming months. We pride ourselves in offering solutions to our clients and patients to suit their individual needs and circumstances.

Based just off of the A31, and with good train and bus links, the practice is within easy reach of Winchester, Alton and Guildford.

The ideal candidate should have the following skills:
• Experience of managing and supporting a large team – perhaps having completed formal training / CPD on leadership and management or experience in similar role
• Analytical and strategical ability to help with future business planning to deliver year on year growth and working within budgets
• Passionate about client care and providing high standards of customer service
• Leadership qualities – a person who can be empathetic when needed and have ‘difficult conversations’ if required and is keen to develop the skills of others within the wider team – a personality that would command respect but also be a good ‘fit’ with the team.
• Team player
• Organised and can develop and deliver systems, procedures and protocols which benefit the practice efficiency and profitability
• Can work to deadlines and is proactive in their approach
• An interest in Marketing would also be preferable.

As you would expect from the market leader in small animal veterinary care we offer a supportive and friendly working environment together with career development opportunities, an excellent package and great benefits that include; competitive salary, Pension and exclusive company discounts and rewards - including 20% off at Pets at Home, and the Vet Group.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

We are an Equal Opportunities Employer.

To apply, please send your CV to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

The Pet Vet - Clinical Services Manager - £25,000 - £30,000 PA

Are you already working in a veterinary practice management role, or are you an experienced Head Nurse or senior RVN looking for your first real management position?

Do you share our passion for high clinical standards and great customer care, and are you looking for a new challenge?

We are an independent Yorkshire group, with three beautiful newly built, self-contained surgeries located in the vibrant towns of Rotherham, Doncaster and Barnsley. We are seeking a highly organised individual, with a natural aptitude for leadership, motivation and communication, in the role of Clinical Services Manager.

Reporting to, and closely supported by, the Group Practice Manager you will be involved in all aspects of managing the operational delivery of veterinary services across the three practices, through our expanding team of 10 veterinarians and more than 25 nurses and lay staff.

Working with our existing friendly and supportive stable team, we offer a rewarding working environment, the chance for real hands-on management, and the genuine opportunity for significant personal and career development.

www.thepetvet.co.uk

Contact Laura Blackford, Group Practice Manager on 07812 039658 for an informal discussion, or alternatively email your CV to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

Veterinary Practice Director - Pennine Vets (Tottington)

Pennine Vets is a small animal and exotic pet practice based in Tottington,Bury and Harwood, Bolton. We aim to provide a friendly, caring veterinary service. We treat all cats, dogs, rabbits, guinea pigs and other small furries at both sites but we also see reptiles & birds at our Tottington practice.

Are you looking for the next step to develop your career?

We have a fantastic opportunity for an experienced RVN with an interest in managing a small animal practice in Tottington, Lancashire.

We are a two site practice with a close knit team of Vets, Nurses and experienced support staff that provide 1st opinion small animal care to the local area.

This is a role that will allow you to maintain your nursing skills whilst utilising and developing business management skills.We are looking for someone with proven experience working in veterinary practice with a record of managing a team. Experience of promotion and development of the financial stability and growth of the practice for the future would be an advantage.

In return you will receive:

• Attractive Salary Package
• Bonus Scheme
• Sharesave Scheme
• Benefits to suit your needs such as Child Care Vouchers, Cycle to Work Scheme and much more!

Full training and support are provided for the transition into this role.

For more information or to apply for this role please click on this link 

https://www.careerswithcvs.co.uk/jobs/vacancy/800/VPMA%20(Practice%20Management)/detail

Or contact Mrs Lin Burke - Hiring Manager.  Email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

Page 1 of 2