Practice Manager, Suffolk
An exciting opportunity is available for a full time Practice Manager in a large busy multi-centre independent Veterinary Practice based in Woodbridge, Suffolk. The job involves the operational running of the Practice to include HR, rotas, assisting with health and safety management, management of the vehicle fleet, building maintenance and managing the computer systems. The suitable candidate will be motivated with excellent administration and organisational skills and be willing to organise and implement new services. They will have experience of business administration and HR and although experience of Veterinary Practice is beneficial, it is not essential.
Salary according to experience.
Deputy Group Practice Manager
About the Job
We are a small group of seven high quality veterinary surgeries in London and Kent. The group is expanding rapidly and is looking for a Deputy Group Practice Manager to assist the Group Practice Manager with the day to day running of the surgeries and helping to maintain our strong financial performance and high clinical standards.
You will be responsible for assisting the group practice manager in areas such as marketing, human resources and recruitment, staff rotas, maintaining and updating standard operating procedures, performance monitoring, stock management, cost control and other administrative tasks.
Previous managerial experience
Knowledge of fundamental financial and business concepts
Excellent communication skills
Previous experience in the veterinary or healthcare sector would be advantageous
Self motivated and diligent
Be task focused and motivated
Package : £30,000-40,000 basic + bonus.
This is a fantastic opportunity for an ambitious managerial professional to join a thriving and exciting growing company. If you are based in south London and are looking for a new challenge in 2015, apply now as interviews will be happening immediately.
Practice Manager Required - YourVets Coventry
Are you looking for a new challenge?
Do you want to use your management skills to their full potential?
We have an exciting opportunity for a forward thinking, dynamic manager with strong interpersonal and organisational skill to develop their career in a large 24 hour small animal clinic within the Midlands.
We are a fun and friendly team of 50+ vets, nurses and experienced support staff, with a large client base and varied case load. The practice is the central hub to a group of 5 other Midland based clinics, receiving complex medical, orthopaedic and emergency cases for on-going care and treatment. We want every client and pet to have a great experience when they visit us – your job is to help the staff achieve this goal.
We need someone special to support the Clinic Director in managing the practice:
- Who has proven people management skills
- Who is super organised and implement processes
- Is able to ensure great internal and external communication
- Who wants to develop and enrich the roles of our clinic staff
- Who can facilitate and maintain a high clinical standard (PSS, RCVS TP)
- And has a consistent and decisive leadership style
In turn you will be well supported by our head office team (marketing, customer service team, HR etc.) and our other brilliant Practice Managers! This is a full time position with a starting package of £25k pa with benefits.
Please quote Ref: YVPMCOV15
Applications close on 31st July
Practice Manager Required - Surbiton, Surrey
Manro Medical Ltd is a family run veterinary practice group. The practices are dedicated to the care of companion animals and provide a high quality, professional and friendly service. We offer a caring environment backed up with specialist knowledge and modern facilities and equipment.
We are looking for an outstanding person to join and manage our busy team at our newly refurbished fully equipped hospital. The state of the art hospital is located in Surbiton, Surrey.
As clinical knowledge is required to do this role effectively ideally you will have previously worked as a vet/veterinary nurse.
You must be adaptable and enjoy teamwork as you will work alongside our primary, specialist and emergency teams.
As you will be one of the primary contacts for clients you must have a warm friendly approach and enhance client bond through excellent communication and thorough explanation.
You will also be able to organise the working day, lead a team of receptionists and handle insurance paperwork.
In return we can offer a competitive salary and clear career progression within our growing group.
Client Relationship Manager/ Business Development Manager
AT Veterinary Systems - Bury St. Edmunds IP30
Here at AT Veterinary Systems we are looking for a Client Relationship Manager to join the team!
If you love working hard, making friends, understand business IT and interested in the Veterinary profession we can help you reach your potential in a customer focused environment. With AT’s continued growth we now have a requirement for a Client Relationship Manager to join the team!
The role is all about relationship building and helping our veterinary clients with their IT needs. Are you right for the job? If you can tick the boxes below, we really ought to talk…
• Have 2+ years of B2B Customer Service experience, this is desirable but if you have 1+ years experience in a highly customer service environment, do get in touch!
• Self-starter with the ability to manage your own time
• A natural influencer, with a practical approach to embedding processes with new clients and colleagues
• Have a basic understanding of IT
• Experience building strong relationships with your clients
• Sound knowledge of MS packages (mainly Word & Excel)
• Excellent communicator – both written and verbal
• Strong attention to detail
What does a Client Relationship Manager do?
• Deals with all new and existing client queries
• Ensure the highest possible customer service is maintained
• Own the relationship with our clients, working with everyone in their company from executive level down
• Be the first port of call, you track everything they want our company to do and make sure we do it on time, as promised – smashing their expectations
• Work across all departments within AT to ensure we deliver a first rate service
• General administration; ensuring all client details are up-to-date and relevant, including technical documentation reviews, contracts and any pre or post project plans
• Manage the sales process using our CRM system
• Talking to customers and building great relationships
• Creating new processes to solve recurring problems
• Making sure everything is organised
• Working hard to achieve great things
Why join us?
AT Veterinary Systems is a well-established Practice Management System with over 25 years’ experience in the UK. We want to be the best and that means having the best people, and getting the best people means being the best place to work.
Good luck and please bear in mind we receive a very high number of applications.
Salary: relevant to experience
Client Services / Customer Services: 1 to 2 years
Suffolk based / national travelling
WOOLWELL CLINICAL PRACTICE MANAGER
Our small animal practice in Woolwell, Plymouth opened in March 2014 and we are now looking for a Clinical Practice Manager to join our hardworking and friendly team on a full time basis.
The successful candidate will assist with the day to day organisation and management of the practice and ensure a high level of customer service is delivered at all times. The ideal candidate will therefore have strong team leading and organisational skills with previous experience of managing people arranging rotas, colleague appraisals and setting goals, also improving profit and loss and achieving financial targets set. Excellent communication and administration skills and a strong customer service focus are also prerequisites for the role. This rewarding position offers an ideal opportunity for the right candidate to assist with the development and implementation of new processes and systems.
By joining Vet4Pets, you will be part of a team dedicated to providing superb standards of client and animal care. This role plays a key part within a small, friendly team so the ideal candidate will need to be adaptable and flexible with a hands on approach.
Vets4Pets has now joined Companion Care Vets and as you would expect from the market leader in small animal veterinary care we offer a great package and benefits for everyone including; competitive salary and a full range of exclusive discounts.
If you would like to join our winning team and you share our passion for delivering outstanding pet healthcare and great customer service, then we would love to hear from you.
We are an Equal Opportunities Employer
VPMA Regional Organisers Required
One of the key areas of the VPMA is its regional activity, so that we can try to bring networking opportunities and CPD to members (and non-members) across the whole of the UK.
In order for us to continue developing this regional structure, we do require the assistance of our members, in terms of assisting us by co-ordinating and hosting regional meetings.
We are particularly keen to try and find Regional Organisers who would be willing to hold such meetings in the Yorkshire, East Midlands, East Anglia and London regions. However, if you live in an area that isn’t covered by our current Regional Organisers, and you feel there is a need for regional meetings, then we would like to hear from you as well.
Please see “the role of a regional organiser”. If you would like to consider becoming a Regional Organiser, please contact the VPMA Secretariat.
We do hope that you can assist us in continuing to develop the VPMA’s regional structure.
Please Note: This is a voluntary role and you must be a VPMA Member.