• Position Vacant, VPMA
  • Position Vacant, VPMA
  • Position Vacant, VPMA
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  • VPMA seeks new Board members

    Are you interested in influencing the strategy and direction of the company?  If so, read on ....

  • Preparing for the General Data Protection Regulation

    12 steps to take now .... (click here)

  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM

    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.

    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.

    Click here
     for synopses on all the lectures and here for speaker profiles.

    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.

    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.

    For further details and to register click here.

  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.


Position Vacant

We offer this free service to anyone looking to recruit managers within the veterinary industry.  Advertisements will be displayed free of charge on this page for 8 weeks.  Send your boxed ad in electronic word format in a text box to the Secretariat by e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Practice Manager – Beeches Veterinary Centre in Melksham

We are looking for a practice manager for our friendly veterinary practice in Somerset. Beeches Veterinary Centre is a long established practice in Melksham.

This is a perfect opportunity for anyone who enjoys a varied role managing a busy veterinary practice.

This vacancy has arisen due to the growth of the group and would be a great opportunity to carve this role into one of your own. You will be involved in admin duties, payroll, health plans, rotas, HR and plenty more besides working a 35-40 hour week. Above average computer skills needed. Veterinary background not essential but similar managerial experience necessary. You will also require significant experience of working in a customer facing environment.

For more info please contact us today at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call our Recruitment Manager, Debbie Loding on 0770233352


Practice Manager – Celyn Vet Group, North Wales

A great opportunity for a practice manager has become available at Celyn Vet Group. We need someone able to work 30 to 40 hours a week.

We are an established small animal practice with branches in Abergele, Deganwy, Holywell and Prestatyn
. This role is to lead the Abergele site and branch surgery at Deganwy with support from the management team of Holywell and Prestatyn.

As Practice Manager you will be responsible for managing the operational efficiency of the
Abergele practice including:-

Day to day personnel management
Overseeing repairs and maintenance of equipment
Staff rotas
Holiday requests
Health and safety
Staff Wellbeing
Debt management
Strategic development

In addition and most importantly you must have excellent people management skills.

Salary and benefits will reflect the experience of the applicant.   Previous experience of the veterinary industry is preferred but not necessary.

If you would like to apply for the position please contact Laura on 07484520516 or contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Practice Manager – Chine House Veterinary Hospital, Sileby, Loughborough

An exciting opportunity has arisen for a Practice Manager in our newly expanded small animal and equine hospital in Sileby, Loughborough. We provide veterinary care for all animals from horses to lizards and dogs to cows. Our ambulatory equine and farm vets cover a large part of Leicestershire and beyond. We take pride in providing our own out of hours emergency service staffed by our own vets and nurses. We have grown considerably and now have 23 vets, 24 nurses and our own dedicated reception, accounts and dispensing staff.

The role of the Practice Manager is pivotal in the smooth running of the hospital. The Partners are looking for a suitably qualified and experienced manager with excellent people management, communication and organisational skills and a strong customer focus.

Candidates must have a proven track record in human resources, business management, marketing and health and safety. Veterinary experience would be beneficial but is not essential.

Salary commensurate with experience. This post is full time.

Please contact Cathy Winward for an application form and return by e-mail or post to Chine House Veterinary Hospital, Sileby Hall, Sileby, Loughborough LE12 7RS by 25th October 2017.


Practice Manager - Rustington and Chichester


An exciting opportunity has arisen in our established small animal veterinary practices based in Rustington and Chichester. This role gives you the opportunity to work across two Practices with a large, experienced team.

Due to our continual growth and success we are seeking an enthusiastic individual to join our friendly teams as a Practice Manager.

The successful candidate will assist the Practice Partners with the day-to-day organisation and management of the practices and ensure a high level of customer service is delivered at all times. The ideal candidate will have good team leading, administrative and organisational skills with previous experience of human resources, finance and business management. Excellent communication skills, attention to detail, a strong customer service focus and a good business sense are also pre-requisites. Veterinary practice experience is not essential.

This rewarding position is a new vacancy due to expansion and is based around a 5-day working week. This is an exciting opportunity to work closely with the Practice Partners in growing, improving and managing the business.

The role is 40 hours per week with no weekend work!

We offer a supportive and friendly working environment together with career development opportunities and an excellent salary package and exclusive company benefits and rewards!

We are an Equal Opportunities Employer.

To apply direct please follow either links below:




Reception Manager – Full Time 40 Hours - Fareham Collingwood


New Year, new role? From January 2018 we are looking for an organised and enthusiastic Reception Manager to join our Veterinary practice team. You will be able to work diligently and proactively, have a passion for pets and great interpersonal skills for this leadership role. You will report directly to the Joint Venture Partners and will be a key colleague in supporting and leading the existing reception team colleagues.

The role is full time and 40 hours per week and will include hours of weekend work, on a rota of one in four weekends.

As a Reception Manager for our surgery, your duties will include:-

  • Assisting the team in managing appointment bookings and client registration both face to face and by telephone, in a professional and efficient manner using the in-practice database system.
  • Organising training and team meetings for the reception team.
  • Agreeing and delivering targets with Joint Venture Partners for focus areas throughout the year.
  • Successfully completing Inductions for new colleagues.
  • Receiving and welcoming clients and the patients for appointments, being sensitive to their needs and promoting a professional image at all times and ensuring client issues are resolved in a timely manner.
  • Maintaining and growing product and services knowledge and be able to advise clients, train colleagues and sell these when appropriate.
  • Lead the other members of the team to ensure that the reception and other areas of the practice are kept to a high standard of cleanliness and are presentable at all times.
  • Assume responsibility for managing patient Health Care Plans, processing Insurance Claims, record keeping, debt collection, client and general administration duties both within the Practice and with Out of Hours and Referral Partners.

Applicants must be approachable and client focused individuals who can demonstrate an aptitude for multi-tasking in what can be a busy but exciting environment. The successful candidate will possess confidence to answer clients telephone queries, have proficient IT and administration skills, be a clear communicator and share the Partner’s enthusiasm for providing an efficient, client focused service, whilst being a supportive and target focused leader.

By joining Companion Care, you will be part of a team dedicated to providing excellent standards of client and animal care. Our Practice is positioned inside the Pets at Home Store within Collingwood Retail Park where there is free parking on site.

As you would expect from the market leader in small animal veterinary care we offer a great package and benefits for everyone including; competitive salary and a full range of exclusive discounts – including 20% off at Pets at Home and more.  If you would like to join our winning team and you share our passion for delivering outstanding pet healthcare and great customer service, then we would love to hear from you.

To apply please visit http://careers.myvetpractice.co.uk If you found this vacancy through a source other than our website, please visit www.careers.myvetpractice.co.uk for up to date information. If you cannot find the vacancy listed, this means the role has been filled.


Practice Manager - Barton, Canterbury

An exciting opportunity has arisen in our business for an individual to take on the role of Practice Manager.

The successful candidate will work closely with the Head Nurse and Clinical Director in order to help us move our practice forward and achieve our objective of delivering exceptional veterinary care.

Experience in the veterinary sector and previous managerial role is essential. The successful candidate will be a resourceful and open minded individual with great problem solving capacity. The candidate will have strong leadership, organisational and planning skills and be able to demonstrate an ability to manage a team and have practical IT, HR and project management skills.

We offer a competitive package that includes:

o   Salary dependant on experience
o   25 days holidays plus bank holidays
o   Company Pension
o   Access to CVS ShareSave Scheme
o   Other flexible benefits to include childcare vouchers, cycle to work and discounted gym membership

To apply for this role, please click the following link:



Full Time Practice Manager For Independent Veterinary Group In Hampshire

st kitts
We are looking for a motivated and driven individual with proven management experience to lead our team within 4 branches across North Hampshire. With an established management support team to help deliver our goals, responsibilities include:

Personnel and HR
Maintaining and improving both client care and clinical standards
Internal training
Health and Safety
Strategic planning
Maintaining and improving IT 
Facilities management
Debt management

The ideal candidate will:

Have experience within the veterinary sector
Have a proven management background
Have excellent written and verbal communication skills
Be highly numerate, with the ability to work within budgets
Have the ability to work as part of the team, but also be capable of clear leadership to get the best from the team
Be up to date with legislation relating to HR and Health and Safety
Be able to work under pressure
Have a flexible approach to the day to day workload

Our competitive salary will be based on experience. We offer 5.6 weeks paid holiday, CPD allowance, pension scheme and cost price treatment for 2 pets.

For an informal chat, or to find out more, please contact Sam Read on 01252 845707 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it


PM / Administrator, Nr Ely - Cambridgeshire

PM/ Administrator to join our busy independent SA practice near Ely Cambridgeshire

Tasks to include

  • Daily management of sales and purchase ledgers and maintenance of practice accounts and monthly payroll including pensions using SAGE accounting and payroll software.
  • Monthly debtor and creditor account management and bank reconciliations.
  • Client debt control
  • Liaison with Company accountant at year end to aid submission of Company accounts for audit and compliance purposes, including stock take.
  • Management of staff rotas, staff handbook and all human resource issues. Assisting with recruitment and selection and succession planning.
  • Informing Directors of Company financial performance with simple monthly management accounts.
  • Management of all supplier contracts including insurance policies, equipment maintenance and utility contracts.
  • Responsibility for health and safety compliance across the practice.
  • Responding to Director, staff and client queries both in person and electronically on a daily basis.

CPD and membership of VPMA is funded and encouraged. Small friendly team with loyal clients.

Competitive rate of pay. Hours to be negotiated; currently approx. 15 hours per week. May be supplemented with Reception hours if desirable. If you enjoy summer BBQ's and hours that suit you please feel free to email us with your enquiries, covering letter and CV to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Practice Manager Required - Hammersmith Animal Hospital

blue cross


A Practice Manager is required at our Hammersmith animal hospital to support the Chief Veterinary Surgeon in the delivery of our veterinary services by ensuring a high standard of customer service, providing strong leadership and managing the support team and promoting and developing volunteers. 

The Practice Manager will promote the services of the hospital ensuring Blue Cross is actively engaged in the local community, maximising fundraising and income generation and increasing the number of pets Blue Cross help. This role also involves encouraging a team ethic, promoting efficient processes, managing budgets and maintaining the hospital buildings; taking responsibility for specific areas within the hospital. The post-holder will recruit, train and support a team of diverse volunteers to enhance the smooth running of the hospital in all aspects of its work. They will be responsible for maximising opportunities for volunteers to contribute to Blue Cross in different ways in the local area through events and other volunteering projects (e.g. Education, PBSS).

The standard hours are 28 hours per week over 4-5 days on a locally agreed rota to include weekends and bank holidays.

For further details about the role and information on how to apply, please click here


Practice Manager - Sevenoaks, Kent

We are a 100% small animal family run practice offering a gold standard first opinion service and referrals in minimally invasive (keyhole) surgery and endoscopy, ophthalmology and orthopaedic surgery. Four full time Vets are complimented by three part time referral specialists and an excellent team of nurses and receptionists. We are fortunate to enjoy a great team spirit a well-equipped/resourced clinic with great support and dedicated staff that work together in a progressive and positive atmosphere.

The position requires a positive and self-motivated confident candidate who would enjoy the challenges and day to day tasks of maintaining and developing a well-run practice and business as well as being somebody who would enjoy supporting and leading the team forward to develop their skills and continue to offer gold standard client care and clinical care, building on the valuable reputation Elands already has. Excellent organisational and people skills and a sound knowledge of marketing and finance are essential.

Please apply with CV by 27th October 2017 to Liz La-Page or Philip Lhermette FRCVS, Elands Veterinary Clinic, St John’s Church, London Road, Dunton Green, Sevenoaks, Kent. TN13 2TE.

This e-mail address is being protected from spambots. You need JavaScript enabled to view it



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