• Position Vacant, VPMA
  • Position Vacant, VPMA
  • Position Vacant, VPMA
Latest News //
  • VPMA and BVNA join forces to call for Petplan Veterinary Award Nominations

    The Veterinary Practice Management Association (VPMA) has once again joined the British Veterinary Nursing Association (BVNA) in calling for nominations for managers and nurses to the Petplan Veterinary Awards which take place in April 2015. Following their appeal last year there was a rise in nominations for both nurses and managers and the association presidents were keen to build on that momentum. In a reciprocal arrangement, BVNA is calling upon its members to nominate their practice managers, and VPMA is calling for nurse nominations.

     
  • Top Ten Essentials to Keep you Legal and Compliant

    With health and safety legislation regularly changing it can be hard to keep up. If you have been newly charged with overseeing H&S in your practice, where do you start?

    This course will offer a practical update, refresher or introduction to current H&S requirements and legislation, including radiation, waste regulation, COSHH and Risk Assessments, fire safety, staff safety protocols and medicine legislation compliance.  SPVS and VPMA in partnership with Zoetis will be running this course on 24th September in Surrey.

    The day will include a practical workshop in completing Risk Assessments and a question and answer session in which Nigel Lea and Samantha Deakin from Citation will share the most commonly asked questions to their helpline.  Carolyne Crowe from Carolyne Crowe Coaching takes you through your legal responsibility to ensure your staff are not stressed at work. What constitutes work related stress, how to spot it, and what you can do to avoid the negative consequences. There will also be a practical demonstration on fire safety, tailored to vet practice, with the chance to try out fire extinguishers and fire blankets and you will receive a separate fire safety certificate.  You will leave knowing what you need to know and what you need to do to ensure your practice is legal and compliant.   

    Anyone new to H&S or feeling in need of a refresher should attend this day.

    The day will start at 10:00 and finish at 4:30.  CPD certificates, fire safety certificates, lunch and refreshments are included.  The course costs £180 for SPVS/VPMA members (or £255 for non-members).

    For further details, or to register for the event, visit www.spvs-vpma-events.co.uk  or call 01453 872 731.

     
  • Focus on Diagnostics

    Dr Mark Patteson, Specialist in Cardiology, Paddy Mannion, Specialist in Imaging and Peter Southerden, European Specialist in Veterinary Dentistry will head up the list of speakers at SPVS/VPMA Focus on Diagnostics Day on 16th October in Daventry.   The theme for the day will be the business and clinical case for doing more ‘in-house’.  

     ‘The best day’s CPD I’ve been to in 10 years’ was the verdict of one attendee to last year’s event and this was echoed by other delegates, a mix of practice owners, managers and clinical directors.

    Other seminar subjects include the business and ethical case for laproscopic spays, regenerative medicine and how to make the most of your microscope and digital x-ray.  Brian Faulkner will chair workshops and present a seminar on dashboards and income analysis.

    The day is also an excellent opportunity to talk to suppliers of equipment with over 20 relevant and focused exhibitors

    The day, held at Staverton Park, Daventry, starts at 10:00am and finishes at 5:00pm.  CPD certificates, lunch and refreshments are included.  The cost is just £100 for SPVS/VPMA members (£150 for non-members).

    For further details, or to register for the event, visit www.spvs-vpma-events.co.uk or call 01453 872 731.

     
  • Can you manage conflict?

    Managing conflict in the workplace can be one of the biggest challenges a manager faces.  This might be conflict directed at you from a colleague or client, or conflict between two members of staff.  SPVS and VPMA in partnership with Zoetis will be running two courses on conflict management, the first in Birmingham on 9th July and the second in Preston on 23rd July.  
    Course leader, Nick Steele, National Consulting Manager with Zoetis, will teach simple techniques starting with how to listen to the angry person and work backwards to the source of the anger.   Once these techniques have been learnt they can be applied to managing difficult situations with clients OR with colleagues.
    Delegates will leave with the tools to help them tackle difficult situations together with simple tips to help train the reception team.
    The day will include role play and case study scenarios together with interactive sessions to share experiences among delegates.  
    Both days will start at 10:00 and finish at 4:30.  CPD certificates, lunch and refreshments are included.  The course costs £180 for SPVS/VPMA members (or £255 for non-members) and BVNA members will be offered SPVS/VPMA membership rates
    For further details, or to register for the event, visit www.spvs-vpma-events.co.uk  or call 01453 872 731.

     

Position Vacant

We offer this free service to anyone looking to recruit managers within the veterinary industry.  Advertisements will be displayed free of charge on this page for 8 weeks.  Send your boxed ad in electronic word format in a text box to the Secretariat by e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


GROUP GENERAL MANAGER – LONDON/SURREY

Manro Medical Ltd - Surbiton Surrey

Exciting opportunity for a full time Group General Manager to join our rapidly growing business.

Ideally the successful applicant will already be employed as a Practice Manager. Duties will be varied and will include responsibility for the HR function across our family-run group of 6 small animal practices including:
Recruitment of all staff, Vets, Nurses, Receptionists and Customer Services Managers
Regular reviews of recruitment process
Managing rotas and liaising with pay roll
Monitoring sick leave, absence and liaising with line managers to arrange cover
Learning and development for receptionists and arranging courses for all staff
Organising regular appraisals and, when necessary, disciplinaries
Weekly booking keeping
Chasing up debts/insurance companies

Salary 30-40k DOE 
CV and covering letter to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For further information please contact Fiona Stewart on 07867 501 306 / 01483 222212

   

Practice Manager


Job Title: Practice Manager
Company: Oakhill Veterinary Centre
Location, Goosnargh - Lancashire
Hours: Full time Permanent  - final hours to be agreed
Reporting to: Managing Partner

Background
The last 3 years has been an exciting period of growth for the Practice, and the group has grown significantly has now developed a clear growth strategy for the next 4 years. This strategy includes the appointment of some key non-clinical individuals to support the business growth and help deliver the plan. The new Practice Manager is an exciting & vital role in this plan and one of the 3 key roles and will report straight to the Managing Partner.

Job overview:
As Practice Manager for Oakhill Veterinary Centre the successful applicant will be involved in all areas of the operational running of the practice. The main focus of the role will be to ensure the smooth running of the operation, ensuring clients are happy, clinical staff are supported, operational staff are well managed and the infrastructure of the practise (buildings, IT etc) supports the business growth plan.


Key focus
•    Drive our practice standards on an on-going basis
•    Reviews / 1:1’s with staff
•    HR Management– recruitment, contracts, holidays, sickness, grievance, people development
•    I.T. – ensure platform works now and help drive improvements in the future
•    Buildings – ensure buildings and facilities are fit for purpose
•    Health & Safety – ensure right procedure are in place
•    Customer Service – ensure we really do provide consistent first class customer service
•    Supplier Management – build strong relationships with key suppliers
•    Event Management – work with the Marketing exec to support events and campaigns
•    Drive Change – working with the new Managing Partner to drive change across the organisation

Key skills / attributes:
•    Enthusiastic and happy to take a key role in a busy & growing practice
•    Great organisational skills
•    Command respect through clear and calm management
•    Good people management skills – clear, understanding, good listener, delegator
•    Able to work in the senior team – MP, Finance Manager, Marketing Exec
•    Experience of veterinary practise preferred especially in a PM role

Salary £26,000 - £30,000 based on skills experience
Please send your CV and any corroborating information to

Mr Peter Bedford : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

Veterinary Practice Manager - Full Time - Pembrokeshire

We are an established independent mixed veterinary practice in Pembrokeshire, West Wales, and we are looking for a Practice Manager to join our team on a full-time basis.

The successful candidate will work alongside the 3 partners, assisting in the day-to-day management of the practice, ensuring a high level of professional service is delivered at all times.

With 10 FTE vets across 4 branches, 6 qualified nurses and 9 support staff, applicants will have strong organisational and team-leading skills, with previous experience of managing people and goal setting.  Excellent communication and administration skills are essential, as well as a strong customer service focus, supported by a sound knowledge of financial planning. A flexible, proactive and positive approach is a prerequisite, whilst previous experience in the veterinary sector would be desirable.

You will be part of a team aiming for high standards of animal and client care.

The role will include:

·         General office and premises management

·         Human resource management

·         Financial management

·         Health and Safety

·         IT

·         Marketing and Sales

Salary commensurate with experience.

A 37.5 hour week allows plenty of leisure time to enjoy the beauty and amenities of our Pembrokeshire Coast National Park.

For further information contact Leighton Richards or Caroline Gardner on 01437 760111, or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a full job description.

Closing date: Friday 20th December 2014

www.oakvetgroup.co.uk  For a caring and friendly professional service.

   

Exciting Opportunity to join St George’s Veterinary Group Wolverhampton

Our leading practice seeks an experiensgvg dragonced manager for the new role of Hospital Manager based at our busy Tier 3 Hospital with responsibility for the 40 or so team members. You will join our senior management team of Managing Director, Group Manager and Branch/Equine Manager. 

As an overview the responsibilities for this new post will be
•    to lead and coordinate the hospital team to deliver the 'we excel for you' vision
•    to deliver a client experience that is  greater than the sum of the individual parts
•    liaise with charge nurses, clinical director, Client Care Manager to plan appropriate staffing levels
•    oversee development and training plans
•    day to day management of hospital
•    primarily involved with personnel, communications and general management. Also strategy with the senior management team

In addition to the hospital we have 5 branches and a mobile service that feed cases into the hospital. We host our own out of hours service that provides cover for our own clients and those of 12 neighbouring practices. We also have an equine division and do a significant amount of shelter medicine.

St George’s vision, ‘We Excel for You’ applies equally to clients, patients and our team. We are forward thinking and innovation is crucial part of what we are about.

We need someone who will have the respect of the clinical team (hence a VN background is desirable, certainly someone who has worked in a practice for a few years) but also has a management qualification and experience.

We are a business that takes management seriously and invests in the development of our managers as much as our clinical team. In 2014 we took a team of 10 to the VPMA/SPVS congress. St George’s Managing Director, John Goulding, is an active member of the Veterinary Manager fraternity having had articles published, given presentations at congresses, is on the Certification and Training committee of VPMA, an examiner for the CVPM and also does some consultancy work.

For further information or informal chat please contact John Goulding (01902-425262 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

   

Practice Manager - Hay Veterinary Group

hay veterinary group
Fourteen vet mixed practice in a beautiful Welsh Borders location seeks an energetic, self-motivated and resourceful manager. In 2014 we moved into purpose built premises and we need an individual who will play a central role in maximising our future potential. Salary and hours are negotiable.

For more information contact Kate Platt MRCVS on 01497 820863 or via This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Please send CVs and covering letters to the same email address.

   

Practice Manager - Bodrwnsiwn Veterinary Group

We are a long established, progressive mixed practice based on Anglesey. We have 5 branches including one in Bangor.

We are seeking a manager who will require excellent communication skills and be able to manage the smooth day to day running of the practice.

We require someone who understands the importance of customer service and how to motivate and organise a successful team.

You will be responsible for ensuring standardisation of procedures throughout the group and be able to develop and improve existing procedures.

You will be responsible for monitoring the performance of and organise training of the non clinical staff.

A good understanding of management accounts is required.

The practice workload is very varied, we have 14 vets and a good mixture of farm work, small animal and equine.

This is an exciting and challenging role for the right person to work with the partners in organising and further developing the practice.

Salary £28,000 or Pro Rata.

Please send cv with covering letter to Rhona Lampard by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

Practice Manager

We are looking for a dynamic individual to fill our full time post of Practice Manager for our RCVS accredited four surgery group. Located on the beautiful South East coast we have a friendly team who need someone to lead and support them.

The successful applicant will be responsible for the day to day running of the practice including HR related issues, development and support of the team, debt management and health and safety. You will need to have previous experience of managing and leading people and delivering a high standard of customer care.

We offer an attractive package including pension scheme and CPD funding.

Please contact Kim Mohan at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

Veterinary Accounts Manager (Part Time) Manro Medical Ltd

Exciting opportunity for an Accounts Manager to join our team to help with the expansion of our family-run group.Based at Surbiton the Accounts Manager will be responsible for the book-keeping function for our six veterinary practices. Responsibilities:

- Weekly bookkeeping using Sage including VAT and year end returns.
- Analysis of figures including cost and waste analysis
- Credit control including debt collection/liaising with insurance companies

Our ideal candidate would currently be working as a Veterinary Practice Manager who would like now to focus solely on accounts and finance (training will be given).  Applicants from outside the veterinary industry will also be considered. Experience with payroll would be advantageous but is not essential.   £30,000 per annum (pro rata) based on 40 hr week.  2-3 days a week with flexibility in the hours/days worked.

CV and covering letter to Fiona Stewart – Group General Manager This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

HR Manager - Manro Medical Ltd

Exciting Opportunity for an HR Manager (or a Practice Manager who would like to focus on HR) to help in the expansion of our family-run group of practices in Surrey and London.

Based at Surbiton the successful candidate will be responsible for:

~ Recruitment of Receptionists, Customer Services Managers, Nurses and Vets for our six practices.
~ Regular reviews of our recruitment process.
~ Managing rotas and liaising with payroll.
~ Monitoring sick leave, absence and liaising with line managers to arrange cover.
~ Learning and development for receptionists and arranging courses for all staff.
~ Organising appraisals/disciplinary meetings.
~ Ensuring wellbeing of the staff

Experience in the veterinary industry would be beneficial but not essential as training can be provided.

This is a full time role (40 hours per week) but we may consider a part time candidate and/or flexible hours. Salary in the region of £30,000-£40,000 DOE pro rata for part time.

CV and covering letter to Fiona Stewart – Group General Manager This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

General Manager

Our client, a pioneering company in the veterinary practice management area is seeking to employ a General Manager responsible for overseeing their current customer base and future business development.

Reporting directly to the board of directors, you should be familiar with the day to day running of veterinary practices. Ideally from a background of managing multi-branch practices, the successful applicant will be responsible for running the UK office with a full complement of direct reports providing sales and customer support.

The position carries a competitive salary, benefits and company car package commensurate with working for this highly regarded, specialised, market leading company. The successful candidate will be required to work from their UK Head Office based in the South Central UK, relocation assistance is provided if required.

For further details on this career changing opportunity please contact John on 0161 820 3510 or register your interest with a current CV at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

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