GROUP GENERAL MANAGER – LONDON/SURREY
Manro Medical Ltd - Surbiton Surrey
Exciting opportunity for a full time Group General Manager to join our rapidly growing business.
Ideally the successful applicant will already be employed as a Practice Manager. Duties will be varied and will include responsibility for the HR function across our family-run group of 6 small animal practices including:
Recruitment of all staff, Vets, Nurses, Receptionists and Customer Services Managers
Regular reviews of recruitment process
Managing rotas and liaising with pay roll
Monitoring sick leave, absence and liaising with line managers to arrange cover
Learning and development for receptionists and arranging courses for all staff
Organising regular appraisals and, when necessary, disciplinaries
Weekly booking keeping
Chasing up debts/insurance companies
Salary 30-40k DOE
For further information please contact Fiona Stewart on 07867 501 306 / 01483 222212
Job Title: Practice Manager
Company: Oakhill Veterinary Centre
Location, Goosnargh - Lancashire
Hours: Full time Permanent - final hours to be agreed
Reporting to: Managing Partner
The last 3 years has been an exciting period of growth for the Practice, and the group has grown significantly has now developed a clear growth strategy for the next 4 years. This strategy includes the appointment of some key non-clinical individuals to support the business growth and help deliver the plan. The new Practice Manager is an exciting & vital role in this plan and one of the 3 key roles and will report straight to the Managing Partner.
As Practice Manager for Oakhill Veterinary Centre the successful applicant will be involved in all areas of the operational running of the practice. The main focus of the role will be to ensure the smooth running of the operation, ensuring clients are happy, clinical staff are supported, operational staff are well managed and the infrastructure of the practise (buildings, IT etc) supports the business growth plan.
• Drive our practice standards on an on-going basis
• Reviews / 1:1’s with staff
• HR Management– recruitment, contracts, holidays, sickness, grievance, people development
• I.T. – ensure platform works now and help drive improvements in the future
• Buildings – ensure buildings and facilities are fit for purpose
• Health & Safety – ensure right procedure are in place
• Customer Service – ensure we really do provide consistent first class customer service
• Supplier Management – build strong relationships with key suppliers
• Event Management – work with the Marketing exec to support events and campaigns
• Drive Change – working with the new Managing Partner to drive change across the organisation
Key skills / attributes:
• Enthusiastic and happy to take a key role in a busy & growing practice
• Great organisational skills
• Command respect through clear and calm management
• Good people management skills – clear, understanding, good listener, delegator
• Able to work in the senior team – MP, Finance Manager, Marketing Exec
• Experience of veterinary practise preferred especially in a PM role
Salary £26,000 - £30,000 based on skills experience
Please send your CV and any corroborating information to
Veterinary Practice Manager - Full Time - Pembrokeshire
We are an established independent mixed veterinary practice in Pembrokeshire, West Wales, and we are looking for a Practice Manager to join our team on a full-time basis.
The successful candidate will work alongside the 3 partners, assisting in the day-to-day management of the practice, ensuring a high level of professional service is delivered at all times.
With 10 FTE vets across 4 branches, 6 qualified nurses and 9 support staff, applicants will have strong organisational and team-leading skills, with previous experience of managing people and goal setting. Excellent communication and administration skills are essential, as well as a strong customer service focus, supported by a sound knowledge of financial planning. A flexible, proactive and positive approach is a prerequisite, whilst previous experience in the veterinary sector would be desirable.
You will be part of a team aiming for high standards of animal and client care.
The role will include:
· General office and premises management
· Human resource management
· Financial management
· Health and Safety
· Marketing and Sales
Salary commensurate with experience.
A 37.5 hour week allows plenty of leisure time to enjoy the beauty and amenities of our Pembrokeshire Coast National Park.
Closing date: Friday 20th December 2014
www.oakvetgroup.co.uk For a caring and friendly professional service.
Exciting Opportunity to join St George’s Veterinary Group Wolverhampton
Our leading practice seeks an experienced manager for the new role of Hospital Manager based at our busy Tier 3 Hospital with responsibility for the 40 or so team members. You will join our senior management team of Managing Director, Group Manager and Branch/Equine Manager.
As an overview the responsibilities for this new post will be
• to lead and coordinate the hospital team to deliver the 'we excel for you' vision
• to deliver a client experience that is greater than the sum of the individual parts
• liaise with charge nurses, clinical director, Client Care Manager to plan appropriate staffing levels
• oversee development and training plans
• day to day management of hospital
• primarily involved with personnel, communications and general management. Also strategy with the senior management team
In addition to the hospital we have 5 branches and a mobile service that feed cases into the hospital. We host our own out of hours service that provides cover for our own clients and those of 12 neighbouring practices. We also have an equine division and do a significant amount of shelter medicine.
St George’s vision, ‘We Excel for You’ applies equally to clients, patients and our team. We are forward thinking and innovation is crucial part of what we are about.
We need someone who will have the respect of the clinical team (hence a VN background is desirable, certainly someone who has worked in a practice for a few years) but also has a management qualification and experience.
We are a business that takes management seriously and invests in the development of our managers as much as our clinical team. In 2014 we took a team of 10 to the VPMA/SPVS congress. St George’s Managing Director, John Goulding, is an active member of the Veterinary Manager fraternity having had articles published, given presentations at congresses, is on the Certification and Training committee of VPMA, an examiner for the CVPM and also does some consultancy work.
Vale Vets Portishead - Practice Manager
Portishead Veterinary Hospital is an established independent small animal practice. We have a 5 FTE vet team with a team of nurses, receptionists and support staff all working to high clinical and customer care standards. We have recently been awarded tier 3 hospital status and are an existing Gold member of the ICC feline friendly clinics and a nurse training practice.
We are looking for a customer focused manager to support and lead the teams in maintaining and developing these standards.
Working with our Head Vet and Head Nurse with support from the Company Practice Manager and Director the Portishead Practice Manager will focus on 5 key areas
- Staff training & Communication
- Customer service and daily ‘shop floor’ management
- Financial reviews & KPI’s
- Clinical and Health & Safety standards
The position is permanent, Monday to Friday with flexible hours (30 – 40 hrs/week) which should allow observation of the practice at work throughout the day and availability for project management such as recruitment and appraisals.
Benefits include -
Salary from £24,000 P/A dependent on experience
25 days holiday
Please visit our website www.valevets.co.uk/portishead for more information or call 07887 772515 for an informal chat with our Company Practice Manager Georgina.
Closing date 23rd November 2015
Practice Manager - Hay Veterinary Group
Fourteen vet mixed practice in a beautiful Welsh Borders location seeks an energetic, self-motivated and resourceful manager. In 2014 we moved into purpose built premises and we need an individual who will play a central role in maximising our future potential. Salary and hours are negotiable.
Please send CVs and covering letters to the same email address.
Practice Manager - Bodrwnsiwn Veterinary Group
We are a long established, progressive mixed practice based on Anglesey. We have 5 branches including one in Bangor.
We are seeking a manager who will require excellent communication skills and be able to manage the smooth day to day running of the practice.
We require someone who understands the importance of customer service and how to motivate and organise a successful team.
You will be responsible for ensuring standardisation of procedures throughout the group and be able to develop and improve existing procedures.
You will be responsible for monitoring the performance of and organise training of the non clinical staff.
A good understanding of management accounts is required.
The practice workload is very varied, we have 14 vets and a good mixture of farm work, small animal and equine.
This is an exciting and challenging role for the right person to work with the partners in organising and further developing the practice.
Salary £28,000 or Pro Rata.
We are looking for a dynamic individual to fill our full time post of Practice Manager for our RCVS accredited four surgery group. Located on the beautiful South East coast we have a friendly team who need someone to lead and support them.
The successful applicant will be responsible for the day to day running of the practice including HR related issues, development and support of the team, debt management and health and safety. You will need to have previous experience of managing and leading people and delivering a high standard of customer care.
We offer an attractive package including pension scheme and CPD funding.
Veterinary Accounts Manager (Part Time) Manro Medical Ltd
Exciting opportunity for an Accounts Manager to join our team to help with the expansion of our family-run group.Based at Surbiton the Accounts Manager will be responsible for the book-keeping function for our six veterinary practices. Responsibilities:
- Weekly bookkeeping using Sage including VAT and year end returns.
- Analysis of figures including cost and waste analysis
- Credit control including debt collection/liaising with insurance companies
Our ideal candidate would currently be working as a Veterinary Practice Manager who would like now to focus solely on accounts and finance (training will be given). Applicants from outside the veterinary industry will also be considered. Experience with payroll would be advantageous but is not essential. £30,000 per annum (pro rata) based on 40 hr week. 2-3 days a week with flexibility in the hours/days worked.
HR Manager - Manro Medical Ltd
Exciting Opportunity for an HR Manager (or a Practice Manager who would like to focus on HR) to help in the expansion of our family-run group of practices in Surrey and London.
Based at Surbiton the successful candidate will be responsible for:
~ Recruitment of Receptionists, Customer Services Managers, Nurses and Vets for our six practices.
~ Regular reviews of our recruitment process.
~ Managing rotas and liaising with payroll.
~ Monitoring sick leave, absence and liaising with line managers to arrange cover.
~ Learning and development for receptionists and arranging courses for all staff.
~ Organising appraisals/disciplinary meetings.
~ Ensuring wellbeing of the staff
Experience in the veterinary industry would be beneficial but not essential as training can be provided.
This is a full time role (40 hours per week) but we may consider a part time candidate and/or flexible hours. Salary in the region of £30,000-£40,000 DOE pro rata for part time.
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