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  • CVPM Examination Preparation Workshop

    Are you interested in undertaking the CVPM (Certificate in Veterinary Practice Management)?

    The Certification and Training Committee is holding a FREE information and examination preparation workshop on Wednesday 11th October 2017 in Narberth, Pembrokeshire.

    The CVPM is awarded by the VPMA to individuals who have demonstrated their ability to effectively manage a veterinary practice, hospital or unit.  The CVPM is aimed at both experienced managers who are new to the veterinary industry and members of the veterinary team who are currently working in a management role.  The qualification also provides a benchmark for veterinary employers seeking to employ a new practice manager.

    For more information on the workshop and details of how to register please 
    click here.

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  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM

    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.

    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.

    Click here
     for synopses on all the lectures and here for speaker profiles.

    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.

    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.

    For further details and to register click here.



Deputy Practice Manager Opportunity


North Thoresby, Lincolnshire

We have an exciting opportunity for a Deputy Practice Manager to join our experienced and friendly team. The role will support delivery of high quality patient and client care, requiring effective and efficient day to day management of the practice.

Key Responsibilities

  •  Management of a reception team working to high standards
  •  Undertake administration and support for marketing alongside the Practice Manager
  •  Monitor and resolve non-clinical complaints in conjunction with colleagues
  •  Resolve any personnel issues within the reception team
  •  Manage Practice Health and Safety

This position is based in North Thoresby, situated on the edge of the Lincolnshire Wolds, an Area of Outstanding Natural Beauty.

This is an excellent opportunity for a motivated and hardworking person looking to embark on an exciting career with a supportive and growing organisation that will provide long term support, training, and professional development.

Passionate about our people, we offer an excellent benefits package, support with your wellbeing and CPD.

For further details call 01904 202 228 or to apply please send a CV and Covering Letter to This e-mail address is being protected from spambots. You need JavaScript enabled to view it