• Practice Manager - Essex, VPMA
  • Practice Manager - Essex, VPMA
  • Practice Manager - Essex, VPMA
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  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM


    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.


    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.


    Click here
     for synopses on all the lectures and here for speaker profiles.


    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.


    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.


    For further details and to register click here.

     
  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

     
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    Petplan Practice Manager of the Year Winner, Anne Corson from Pennard Vets in Tonbridge, Kent demonstrates the type of work she carries out in a normal working day. Watch the Video.

     

Practice Manager - Essex

Practice Manager required for busy and expanding equine (6 clinicians) & small animal practice (2 clinicians), based in Essex.

The successful candidate must have managerial experience & equestrian knowledge, however experience in the veterinary industry is not essential.

We are looking for a highly motivated person who is resourceful, has exceptional organisational, planning and strong leadership skills, who will work closely with our office/nursing team to deliver excellent customer service. This role will involve day to day, management of the practice, business development and HR.

Package includes a generous salary dependent on experience, 29 days annual leave (including Bank Holidays), and a Company Pension. CPD is encouraged.

Below is a summary of the duties that would be expected of the successful candidate:

  • Ensuring the smooth running of the practice.
  • Making decisions on the day to day running of the practice
  • Operational planning
  • Client debt control
  • Recruitment
  • Staff training
  • Staff management
  • Marketing
  • Human resource management
  • Management of all supplier contracts including insurance policies, equipment and Building
      Maintenance and utility contracts.
  • Responsibility for health and safety compliance across the practice.
  • Responding to the Director, staff and client queries
  • Covering reception as and when needed
  • General administrative tasks including managing the website and social media platforms

Please email applications or any requests for further information to This e-mail address is being protected from spambots. You need JavaScript enabled to view it