• Experienced Practice Manager - Essex, VPMA
  • Experienced Practice Manager - Essex, VPMA
  • Experienced Practice Manager - Essex, VPMA
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    12 steps to take now .... (click here)

     
  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM


    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.


    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.


    Click here
     for synopses on all the lectures and here for speaker profiles.


    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.


    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.


    For further details and to register click here.

     
  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

     
  • Petplan Veterinary Awards Practice Manager of the Year Winner 2017 - Anne Corson

    Petplan Practice Manager of the Year Winner, Anne Corson from Pennard Vets in Tonbridge, Kent demonstrates the type of work she carries out in a normal working day. Watch the Video.

     

Experienced Practice Manager - Essex

Exciting opportunity has arisen within Palmerston Veterinary Group for an experienced practice manager with strong leadership skills to drive our 3 site Hospital practice in Essex.

This role is a combination of effective management of the day to day running of a busy practice together with HR function, business development and enhancement of current client services. Palmerston Veterinary Group is a member of VetPartners which creates great opportunity for collaboration, career development and support.

This is a full time permanent position with a competitive salary dependent on experience. Key responsibilities:
· Strategic Management
· Personnel Management & HR
· General Practice Management
· Internal and External Communication

The ideal candidate must have:
· Confidence with all aspects of personnel management including; appraisals, staff motivation and leadership
· Some knowledge of HR policy
· Previous experience of running a practice would be desirable
· Strong communication and focus on delivering exceptional customer service
· Have proven success in business development and change management skills.
· Recognise the importance of financial drivers.
· Understanding the appropriate use of marketing, communications and PR to support local reputation and drive business.

This is an exciting position for a confident and driven individual with a passion and ability to grow and develop the business. The individual must be approachable and supportive to the team they lead.

Applications to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it