• Practice Manager, VPMA
  • Practice Manager, VPMA
  • Practice Manager, VPMA
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    12 steps to take now .... (click here)

  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM

    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.

    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.

    Click here
     for synopses on all the lectures and here for speaker profiles.

    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.

    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.

    For further details and to register click here.

  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

  • Petplan Veterinary Awards Practice Manager of the Year Winner 2017 - Anne Corson

    Petplan Practice Manager of the Year Winner, Anne Corson from Pennard Vets in Tonbridge, Kent demonstrates the type of work she carries out in a normal working day. Watch the Video.


Practice Manager

Full time Practice Manager required for Equine vet practice in Gloucestershire.

Candidates must be motivated and have excellent communication skills as well as good IT, problem solving and HR experience. We are looking for a proactive, organised person who can help in the development of the practice as well as manage the day to day running of the centre. Excellent interpersonal skills are required (both written & verbal) as the role is integral to the smooth and efficient running of the team. The position will be largely office orientated and based around a 5 day week.

Job responsibilities will include:

Client relations
Office & Premises management
Client Invoicing & Payments
Recruitment, staff training & management
Personnel Management & HR
Overseeing Promotions & Marketing
Analysis, Targets & Budgeting
Daily Planning & team management
Premises & Practice Standards
Health & Safety
Data Entry & Running Practice Management System
Biosecurity, Admission & Discharge Records
Office administration
Assisting Vets – eg. Lab submissions, paperwork, diary management, client communications, data entry

Salary commensurate with experience.  Please apply in writing to This e-mail address is being protected from spambots. You need JavaScript enabled to view it