• Regional Meeting Success - Bridgend, VPMA
  • Regional Meeting Success - Bridgend, VPMA
  • Regional Meeting Success - Bridgend, VPMA
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  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM

    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.

    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.

    Click here
     for synopses on all the lectures and here for speaker profiles.

    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.

    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.

    For further details and to register click here.

  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

  • Petplan Veterinary Awards Practice Manager of the Year Winner 2017 - Anne Corson

    Petplan Practice Manager of the Year Winner, Anne Corson from Pennard Vets in Tonbridge, Kent demonstrates the type of work she carries out in a normal working day. Watch the Video.


Veterinary Business Video Show - Latest Episode

You can click here to view any or all of the previous episodes of the Veterinary Business Video Show

Regional Meeting Success - Bridgend

Melvyn Wilkins held another Regional Meeting on the 30th May at Shepherds Veterinary Hospital in Bridgend.  The meeting drew in delegates from South and Mid Wales, some travelling over 1.5 hours to get there!

Rachel Roberts from Harrison Clark, Rickerbys; Suzanne Headington from Hazlewoods; David Hodgetts from Professional Practice Services (PPS) and Les Middleton from Bayer were in attendance talking about “Employment Law - Where are You with This” … “Protecting your Cash” … “Auto-enrolment - is your practice IN?”; “It’s a Jungle Out There”....

Melvyn had 22 delegates in total which he felt was an amazing achievement.

They were also joined by Howard Brown (Junior Vice President) who gave a  brief closing address on the VPMA, the benefits, regional group importance and he plugged next years VPMA/SPVS Congress at Celtic Manor in Wales.

june newsletter

Feedback has been good already with Melvyn receiving several e-mails offering thanks.

Melvyn supplied 3 huge home made cakes which went down very well!

Keep your eye out for details of Melvyn's next Regional Meeting.