• 4 New Candidates Awarded the CVPM, VPMA
  • 4 New Candidates Awarded the CVPM, VPMA
  • 4 New Candidates Awarded the CVPM, VPMA
Latest News //
  • Preparing for the General Data Protection Regulation

    12 steps to take now .... (click here)

  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM

    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.

    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.

    Click here
     for synopses on all the lectures and here for speaker profiles.

    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.

    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.

    For further details and to register click here.

  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

  • Petplan Veterinary Awards Practice Manager of the Year Winner 2017 - Anne Corson

    Petplan Practice Manager of the Year Winner, Anne Corson from Pennard Vets in Tonbridge, Kent demonstrates the type of work she carries out in a normal working day. Watch the Video.


Veterinary Business Video Show - Latest Episode

You can click here to view any or all of the previous episodes of the Veterinary Business Video Show

4 New Candidates Awarded the CVPM

The CVPM exams were held at the Arora Hotel Heathrow on Friday 29th November.

In total seven candidates were enrolled to sit the 2013 examination.  

The CVPM entry requirements had been revised for 2013 allowing any person who holds a role within Veterinary Practice Management to undertake the rigorous examination, regardless of prior qualification.

The examination itself consists of two sections, the first a verbal scenario based oral examination which allows candidates to demonstrate their ability to manage difficult situations under pressure. The second requires the candidate to present on a chosen topic followed by a professional discussion with the examiners based on the candidates role both within their own Practice and also questions based on a previously provided fictitious practice. This section allows candidates to demonstrate their knowledge of the six core areas of the CVPM syllabus.

The VPMA Certification and Training Committee are very pleased to announce that four candidates successfully met the criteria during the examination and have subsequently been awarded the Certificate in Veterinary Practice Management.

Our Congratulations go to:-

Mrs Philippa Davis – Regional Manager, Goddard Veterinary Group, London

Mr Shaun Plunkett – Practice Manager, Cherrydown Vets Ltd, Essex

Mrs Lisa Martin – Practice Manager, The Lodge Veterinary Centre, Birmingham

Mrs Georgina Hills - Practice Manager, Vale Vets Ltd, Dursley

Certificates will be formally awarded at the SPVS/VPMA annual congress in January 2014.