• Support for Practice Managers through VPMA Member Assistance Programme, VPMA
  • Support for Practice Managers through VPMA Member Assistance Programme, VPMA
  • Support for Practice Managers through VPMA Member Assistance Programme, VPMA
Latest News //
  • Preparing for the General Data Protection Regulation

    12 steps to take now .... (click here)

     
  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM


    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.


    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.


    Click here
     for synopses on all the lectures and here for speaker profiles.


    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.


    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.


    For further details and to register click here.

     
  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

     
  • Petplan Veterinary Awards Practice Manager of the Year Winner 2017 - Anne Corson

    Petplan Practice Manager of the Year Winner, Anne Corson from Pennard Vets in Tonbridge, Kent demonstrates the type of work she carries out in a normal working day. Watch the Video.

     

Veterinary Business Video Show - Latest Episode

You can click here to view any or all of the previous episodes of the Veterinary Business Video Show

Support for Practice Managers through VPMA Member Assistance Programme

Veterinary practice managers are now able to access help for themselves and their families through a new Veterinary Practice Management Association (VPMA) member benefit. The new VPMA Member Assistance Programme was created to fill a needs gap for managers with somewhere to go for help on a range of issues from personal to professional. The programme, provided via Health Assured, provides a 24 hour confidential helpline for VPMA members, backed up by a Wellness portal where they can access range of support tools.

VPMA Honorary Secretary Julie Beacham stressed the need for such a scheme, “It’s very difficult for some practice managers, who find themselves in a limbo-situation between providing direction and support for employees, while trying to comply with their responsibilities towards their practice principal or employer. We’d had many reports of managers really struggling with no-where to go to find help for themselves. So, working with a provider, we came up with a package that gives each of our members, and their immediate families, support for both work-related issues such as financial and legal support, as well as personal issues such as stress and family matters.”

Providing support for practice managers on well-being and workplace issues was one of the goals of now senior vice-president Helen Sanderson, “Our members are our central focus – and along with the CPD and networking opportunities that VPMA provides, we wanted to support well-being. We hope that through the programme, practice managers will feel that they are not alone.”

 The Member Assistance Programme is available free of charge to all VPMA members. Further details are available from the VPMA Secretariat on 07000 782 324. Non-members wishing to join the association and access the programme as well as a range of other membership benefits, should email the secretariat at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .