• VPMA Member Val takes Practice Manager of the Year award for the second time!, VPMA
  • VPMA Member Val takes Practice Manager of the Year award for the second time!, VPMA
  • VPMA Member Val takes Practice Manager of the Year award for the second time!, VPMA
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VPMA Member Val takes Practice Manager of the Year award for the second time!

pm of the year 2015

VPMA member and Practice Manager of Blacks Vets in Dudley, West Midlands, Valerie Marsh, was crowned Practice Manager of the Year at this year’s Petplan awards in April – having taken the title in 2006 as well! Val who has been a member of VPMA for 13 years, was hailed as a passionate, positive force for the practice and someone with a soft exterior but a steely determination to get things done. Responsible for managing over 90 people between the 5 branches of the award-winning practice (they also took the title of Best UK Vet 2015 in the VetHelpDirect.com Independent Vet Reviews Awards) Val put her win down to actively encouraging communication within the practice.


Val was in a final-3 line-up, all VPMA members, which included Council Member and Editor of Practice Life magazine Ian Wolstenholme, from Ian McConnell Veterinary Practice in Lancashire, and Mandy Williams from Pets Barn Veterinary Group in Gloucestershire. Val was presented with her award by VPMA Senior Vice-President Helen Sanderson to a loud cheer from members of her team who attended the glittering ceremony, including partners Simon Gubbins and Brian Hogan.

We hope to feature an interview with Val in a future issue of Practice Life, so watch this space for tips from someone who has definitely unlocked the recipe for success several times over!