• BSAVA launches online resource bank to build practice expertise, VPMA
  • BSAVA launches online resource bank to build practice expertise, VPMA
  • BSAVA launches online resource bank to build practice expertise, VPMA
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  • CVPM Examination Preparation Workshop

    Are you interested in undertaking the CVPM (Certificate in Veterinary Practice Management)?

    The Certification and Training Committee is holding a FREE information and examination preparation workshop on Wednesday 11th October 2017 in Narberth, Pembrokeshire.

    The CVPM is awarded by the VPMA to individuals who have demonstrated their ability to effectively manage a veterinary practice, hospital or unit.  The CVPM is aimed at both experienced managers who are new to the veterinary industry and members of the veterinary team who are currently working in a management role.  The qualification also provides a benchmark for veterinary employers seeking to employ a new practice manager.

    For more information on the workshop and details of how to register please 
    click here.

     
  • VPMA seeks new Board members

    Are you interested in influencing the strategy and direction of the company?  If so, read on ....

     
  • Preparing for the General Data Protection Regulation

    12 steps to take now .... (click here)

     
  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM


    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.


    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.


    Click here
     for synopses on all the lectures and here for speaker profiles.


    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.


    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.


    For further details and to register click here.

     

Veterinary Business Video Show - Latest Episode

You can click here to view any or all of the previous episodes of the Veterinary Business Video Show

BSAVA launches online resource bank to build practice expertise

Vets can develop their practices’ professional and business skills including integration of new graduates, with a flexible online resource from the British Small Animal Veterinary Association (BSAVA).

Newly qualified vets and their employers will find the BSAVA Professional Development Phase (PDP) Resource Bank particularly useful when it is launched on May 24.

The resource will help the whole practice – from supporting and appraising new graduates, to coaching and mentoring staff teams – all aimed at developing an ethos of reflective learning and continuous professional development (CPD) alongside veterinary expertise.

There will be materials to help staff members understand the organisation, management and economic pressures of practice, their responsibilities as employees, and building strong communication skills across the business.

The BSAVA PDP resource bank provides CPD support matched directly to the RCVS PDP competences, allowing members to pick and choose those most appropriate to their professional development. They include webinars, podcasts, videos, PDFs and web links, with accessible timings from 15 to 90 minutes.

The content is reviewed by committee and there will be ongoing development of new resources – including employer specific resources for practices supporting new graduates.

BSAVA President Susan Dawson said: “This exciting and easily accessible resource puts continuous professional development at the heart of veterinary practice, helping everyone to meet the changing demands of delivering 21st century veterinary medicine,” she said.

“Whether you’re an employer supporting a newly qualified graduate in your practice, a new or recent graduate starting out, returning to work after a break, or simply wanting to refresh your professional or clinical skills, we believe the support within these pages will be a welcome addition.”

Kate King, BSAVA Education Manager, said: “We understand the many challenges of beginning your first job; everything is new and knowing where to turn for help can be difficult. At university undergraduates are expected to focus on the technical skills and knowledge of veterinary science, rather than areas more focused on the practice business, customer care and team-building, such as so-called ‘soft skills’ like emotional intelligence and strong communication.

“Equally, vets in practice may have to prioritise the effective management of a practice’s workload ahead of taking extra time to help newly qualified vets find their feet.”

For more information visit www.bsava.com